Dr Abdel Aziz Abu-Nijaila, London: patient reviews and CQC rating
Dr Abdel Aziz Abu-Nijaila is a GP practice in London with 10,336 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 1.6 full-time-equivalent qualified GPs, or 6,302 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Abdel Aziz Abu-Nijaila
Its best result against England is the share who found it easy to get through to the practice by phone: 74%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 57%, against 58% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 353rd of the 648 practices in London with 50 or more responses. 74% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (75%). 87 patients answered the survey (response rate 13%).
| Survey question | Dr Abdel Aziz Abu-Nijaila | South East London | England |
|---|---|---|---|
| Overall experience good | 78% | 76% | 77% |
| Easy to contact by phone | 74% | 57% | 57% |
| Easy to contact via the website | 57% | 58% | 58% |
| Easy to contact via the NHS App | 65% | 55% | 54% |
| Reception team helpful | 89% | 85% | 85% |
| Last contact good | 75% | 73% | 73% |
| Wait for appointment about right | 85% | 65% | 69% |
| Listened to well | 89% | 85% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 114 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Abdel Aziz Abu-Nijaila is Good, published in January 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,336 patients were registered at Dr Abdel Aziz Abu-Nijaila in September 2026, down 1.9% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 6,302 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 1.4 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 1.6 | 1.6 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 3,247 appointments a month, or 314 per 1,000 registered patients (England: 510). 77% were face to face (England: 63%). 63% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
69% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Dr Abdel Aziz Abu-Nijaila | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 314 | 399 | 510 |
| Face to face | 77% | 54% | 63% |
| Same day as booked | 63% | 45% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 5% | 7% | 4% |
Compared with England, the practice has a lower share of patients for atrial fibrillation (0.5% against 2.2%), palliative or supportive care needs (0.1% against 0.6%) and osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 28.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.0 years for women and 77.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 10.5% | 15.2% |
| Depression | 18+ yrs | 10.1% | 14.3% |
| Diabetes | 17+ yrs | 7.2% | 7.9% |
| Asthma | 6+ yrs | 3.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.1% | 4.6% |
| Cancer | All ages | 1.6% | 3.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Coronary heart disease | All ages | 1.1% | 3.0% |
| COPD | All ages | 0.7% | 1.9% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| Heart failure | All ages | 0.4% | 1.1% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 51.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 57.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.0% | 74.9% |
Dr Abdel Aziz Abu-Nijaila, Old Kent Road Surgery, 182-184, Old Kent Road, London, SE1 5TY. Phone: 020 7252 6272. Website: www.oldkentroadsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| East Street Surgery, Harold Moody Health Centre | 0.4 km | 94% |
| The Villa Street Medical Centre | 0.7 km | 85% |
| Falmouth Road Group Practice | 1.1 km | 65% |
| Dr B Bhatti & Dr R Das | 1.1 km | 67% |
| Qhs GP Care Home Service | 1.1 km | 86% |
- Albion Street Group Practice (75% overall experience good)
- Dr B Bhatti & Dr R Das (67% overall experience good)
- Dr Shivraj Chudha (68% overall experience good)
- East Street Surgery, Harold Moody Health Centre (94% overall experience good)
- Falmouth Road Group Practice (65% overall experience good)
- New Mill Street Medical Surgery (75% overall experience good)
- Nexus Health Group (79% overall experience good)
- Park Medical Centre (70% overall experience good)
- Penrose Surgery (75% overall experience good)
- Qhs GP Care Home Service (86% overall experience good)
- Silverlock Medical Centre (67% overall experience good)
- The Villa Street Medical Centre (85% overall experience good)
How do patients rate Dr Abdel Aziz Abu-Nijaila?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Dr Abdel Aziz Abu-Nijaila as good, against 77% across England. 74% found it easy to get through by phone.
How many patients are registered at Dr Abdel Aziz Abu-Nijaila?
10,336 patients were registered in September 2026, down 1.9% on a year earlier.
What is Dr Abdel Aziz Abu-Nijaila's CQC rating?
Good overall, published in January 2017.
How many GPs does Dr Abdel Aziz Abu-Nijaila have?
1.6 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 6,302 patients per GP against 2,171 across England.
Are appointments at Dr Abdel Aziz Abu-Nijaila face to face?
77% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Abdel Aziz Abu-Nijaila's phone number?
020 7252 6272.