East Finchley Medical Centre, London: patient reviews and CQC rating
East Finchley Medical Centre is a GP practice in London with 6,908 registered patients (September 2026). In the 2026 GP Patient Survey, 55% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 2.5 full-time-equivalent qualified GPs, or 2,727 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about East Finchley Medical Centre
Its best result against England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Its weakest is the share who found it easy to get through to the practice by phone: 32%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 631st of the 648 practices in London with 50 or more responses. 32% found it easy to get through by phone (England: 57%). The overall experience result is 17 points lower than in 2025 (72%). 97 patients answered the survey (response rate 26%).
| Survey question | East Finchley Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 55% | 75% | 77% |
| Easy to contact by phone | 32% | 62% | 57% |
| Easy to contact via the website | 36% | 57% | 58% |
| Easy to contact via the NHS App | 37% | 54% | 54% |
| Reception team helpful | 72% | 83% | 85% |
| Last contact good | 52% | 73% | 73% |
| Wait for appointment about right | 59% | 68% | 69% |
| Listened to well | 79% | 86% | 87% |
| Treated with care and concern | 73% | 84% | 86% |
| Confidence and trust in the clinician | 82% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
CQC's overall rating for East Finchley Medical Centre is Good, published in June 2017. All 5 key questions are rated Good. It held the same rating in the report before (September 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,908 patients were registered at East Finchley Medical Centre in September 2026, down 7.7% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 2,727 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.9 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 2.5 |
| August 2024 | 2.5 | 2.5 |
| August 2025 | 2.5 | 2.5 |
| August 2026 | 2.5 | 2.5 |
From June 2026 to August 2026 the practice recorded 3,463 appointments a month, or 501 per 1,000 registered patients (England: 510). 24% were face to face (England: 63%). 66% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
79% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | East Finchley Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 501 | 469 | 510 |
| Face to face | 24% | 60% | 63% |
| Same day as booked | 66% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.4% against 1.2%) and COPD (0.7% against 1.9%). The practice's patients live in areas with an average deprivation score of 13.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.4 years for women and 84.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 9.2% | 15.2% |
| Depression | 18+ yrs | 7.3% | 14.3% |
| Diabetes | 17+ yrs | 4.2% | 7.9% |
| Asthma | 6+ yrs | 4.1% | 6.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.9% | 4.6% |
| Atrial fibrillation | All ages | 1.5% | 2.2% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| COPD | All ages | 0.7% | 1.9% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Dementia | All ages | 0.3% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.6% | 74.9% |
East Finchley Medical Centre, 39 Baronsmere Road, East Finchley, London, N2 9QD. Phone: 020 8883 1458. Website: www.eastfinchleymedicalpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Woodlands Medical Practice | 0.8 km | 69% |
| Heathfielde Medical Centre | 1.2 km | 60% |
| Highgate Group Practice | 1.5 km | 87% |
| Rutland House Surgery | 1.5 km | 80% |
| The Muswell Hill Practice | 1.5 km | 89% |
- Brunswick Park Medical Centre (72% overall experience good)
- Colney Hatch Lane Surgery (76% overall experience good)
- East Barnet Health Centre (66% overall experience good)
- Friern Barnet Medical Centre (88% overall experience good)
- Oakleigh Road Health Centre (74% overall experience good)
- Rosemary Surgery (69% overall experience good)
- St Andrews Medical Practice (63% overall experience good)
- The Speedwell Practice (78% overall experience good)
- The Village Surgery (86% overall experience good)
- Torrington Park Group Practice (79% overall experience good)
- Woodlands Medical Practice (69% overall experience good)
How do patients rate East Finchley Medical Centre?
In the 2026 GP Patient Survey, 55% of patients described their overall experience of East Finchley Medical Centre as good, below the England figure of 77%. 32% found it easy to get through by phone.
How many patients are registered at East Finchley Medical Centre?
6,908 patients were registered in September 2026, down 7.7% on a year earlier.
What is East Finchley Medical Centre's CQC rating?
Good overall, published in June 2017.
How many GPs does East Finchley Medical Centre have?
2.5 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,727 patients per GP against 2,171 across England.
Are appointments at East Finchley Medical Centre face to face?
24% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is East Finchley Medical Centre's phone number?
020 8883 1458.