St Andrews Medical Practice, London: patient reviews and CQC rating
St Andrews Medical Practice is a GP practice in London with 11,140 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in March 2024. It has 6.3 full-time-equivalent qualified GPs, or 1,781 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St Andrews Medical Practice
Its best result against England is the share who said the healthcare professional was good at listening to them: 93%, against 87% across England. Its weakest is the share who found the reception and administrative team helpful: 63%, below the England figure of 85%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 579th of the 648 practices in London with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (54%). 87 patients answered the survey (response rate 22%).
| Survey question | St Andrews Medical Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 63% | 75% | 77% |
| Easy to contact by phone | 42% | 62% | 57% |
| Easy to contact via the website | 49% | 57% | 58% |
| Easy to contact via the NHS App | 43% | 54% | 54% |
| Reception team helpful | 63% | 83% | 85% |
| Last contact good | 59% | 73% | 73% |
| Wait for appointment about right | 61% | 68% | 69% |
| Listened to well | 93% | 86% | 87% |
| Treated with care and concern | 90% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
CQC's overall rating for St Andrews Medical Practice is Good, published in March 2024. One key question is rated differently: Responsive Requires Improvement. It held the same rating in the report before (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
11,140 patients were registered at St Andrews Medical Practice in September 2026, down 3.9% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 6.3 full-time-equivalent qualified GPs, there are 1,781 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 2.6 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.3 | 11.6 |
| August 2024 | 6.3 | 9.1 |
| August 2025 | 6.3 | 8.4 |
| August 2026 | 6.3 | 8.4 |
From June 2026 to August 2026 the practice recorded 6,375 appointments a month, or 572 per 1,000 registered patients (England: 510). 39% were face to face (England: 63%). 55% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
69% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | St Andrews Medical Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 572 | 469 | 510 |
| Face to face | 39% | 60% | 63% |
| Same day as booked | 55% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (1.9% against 1.2%) and dementia (1.2% against 0.8%). It has a lower share for depression (10.5% against 14.3%), chronic kidney disease (3.5% against 4.6%) and COPD (1.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 10.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.1 years for women and 82.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.9% | 15.2% |
| Depression | 18+ yrs | 10.5% | 14.3% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Cancer | All ages | 4.4% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Dementia | All ages | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Heart failure | All ages | 1.0% | 1.1% |
| Palliative care | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.3% | 74.9% |
St Andrews Medical Practice, 50 Oakleigh Road North, Whetstone, London, N20 9EX. Phone: 020 8445 0475. Website: www.standrewsmedicalpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Oakleigh Road Health Centre | 1.1 km | 74% |
| The Speedwell Practice | 1.5 km | 78% |
| Torrington Park Group Practice | 1.5 km | 79% |
| Cornwall House Surgery | 1.5 km | 63% |
| Brunswick Park Medical Centre | 1.6 km | 72% |
- Brunswick Park Medical Centre (72% overall experience good)
- Colney Hatch Lane Surgery (76% overall experience good)
- East Barnet Health Centre (66% overall experience good)
- East Finchley Medical Centre (55% overall experience good)
- Friern Barnet Medical Centre (88% overall experience good)
- Oakleigh Road Health Centre (74% overall experience good)
- Rosemary Surgery (69% overall experience good)
- The Speedwell Practice (78% overall experience good)
- The Village Surgery (86% overall experience good)
- Torrington Park Group Practice (79% overall experience good)
- Woodlands Medical Practice (69% overall experience good)
How do patients rate St Andrews Medical Practice?
In the 2026 GP Patient Survey, 63% of patients described their overall experience of St Andrews Medical Practice as good, below the England figure of 77%. 42% found it easy to get through by phone.
How many patients are registered at St Andrews Medical Practice?
11,140 patients were registered in September 2026, down 3.9% on a year earlier.
What is St Andrews Medical Practice's CQC rating?
Good overall, published in March 2024.
How many GPs does St Andrews Medical Practice have?
6.3 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,781 patients per GP against 2,171 across England.
Are appointments at St Andrews Medical Practice face to face?
39% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St Andrews Medical Practice's phone number?
020 8445 0475.