Cornwall House Surgery, London: patient reviews and CQC rating
Cornwall House Surgery is a GP practice in London with 5,168 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). It has 3.9 full-time-equivalent qualified GPs, or 1,337 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cornwall House Surgery
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 91%, against 93% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 38%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 578th of the 648 practices in London with 50 or more responses. 46% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (55%). 93 patients answered the survey (response rate 24%).
| Survey question | Cornwall House Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 63% | 75% | 77% |
| Easy to contact by phone | 46% | 62% | 57% |
| Easy to contact via the website | 55% | 57% | 58% |
| Easy to contact via the NHS App | 38% | 54% | 54% |
| Reception team helpful | 78% | 83% | 85% |
| Last contact good | 62% | 73% | 73% |
| Wait for appointment about right | 62% | 68% | 69% |
| Listened to well | 81% | 86% | 87% |
| Treated with care and concern | 76% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
In the Friends and Family Test for July 2026, 82% of 38 responses rated the practice good or very good (England: 92%).
5,168 patients were registered at Cornwall House Surgery in September 2026, down 8.1% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 1,337 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.2 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 5.9 |
| August 2024 | 3.7 | 6.9 |
| August 2025 | 3.7 | 4.8 |
| August 2026 | 3.9 | 5.8 |
From June 2026 to August 2026 the practice recorded 1,780 appointments a month, or 344 per 1,000 registered patients (England: 510). 34% were face to face (England: 63%). 52% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Cornwall House Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 344 | 469 | 510 |
| Face to face | 34% | 60% | 63% |
| Same day as booked | 52% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a lower share of patients for peripheral arterial disease (0.2% against 0.6%), COPD (0.8% against 1.9%) and heart failure (0.6% against 1.1%). The practice's patients live in areas with an average deprivation score of 14.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.9 years for women and 83.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.0% | 14.3% |
| High blood pressure | All ages | 10.7% | 15.2% |
| Diabetes | 17+ yrs | 5.5% | 7.9% |
| Cancer | All ages | 3.7% | 3.8% |
| Asthma | 6+ yrs | 3.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| COPD | All ages | 0.8% | 1.9% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Heart failure | All ages | 0.6% | 1.1% |
| Palliative care | All ages | 0.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.3% | 74.9% |
Cornwall House Surgery, Torrington Park Health Centre, 16 Torrington Park, London, N12 9SS. Phone: 020 8346 1976.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Speedwell Practice | 0.0 km | 78% |
| Torrington Park Group Practice | 0.0 km | 79% |
| Wentworth Medical Practice | 1.3 km | 60% |
| Friern Barnet Medical Centre | 1.4 km | 88% |
| Oakleigh Road Health Centre | 1.5 km | 74% |
- Addington Medical Centre (89% overall experience good)
- Lichfield Grove Surgery (72% overall experience good)
- Longrove Surgery (75% overall experience good)
- Squires Lane Medical Practice (46% overall experience good)
- The Old Court House Surgery (66% overall experience good)
- Wentworth Medical Practice (60% overall experience good)
How do patients rate Cornwall House Surgery?
In the 2026 GP Patient Survey, 63% of patients described their overall experience of Cornwall House Surgery as good, below the England figure of 77%. 46% found it easy to get through by phone.
How many patients are registered at Cornwall House Surgery?
5,168 patients were registered in September 2026, down 8.1% on a year earlier.
How many GPs does Cornwall House Surgery have?
3.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,337 patients per GP against 2,171 across England.
Are appointments at Cornwall House Surgery face to face?
34% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cornwall House Surgery's phone number?
020 8346 1976.