The Old Court House Surgery, Barnet: patient reviews and CQC rating
The Old Court House Surgery is a GP practice in Barnet with 10,153 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 4.2 full-time-equivalent qualified GPs, or 2,400 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Old Court House Surgery
Its best result against England is the share who said the healthcare professional was good at listening to them: 90%, against 87% across England. Its weakest is the share who found it easy to contact the practice through its website: 35%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 6th of the 6 practices in Barnet with 50 or more responses. 47% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (69%). 113 patients answered the survey (response rate 25%).
| Survey question | The Old Court House Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 66% | 75% | 77% |
| Easy to contact by phone | 47% | 62% | 57% |
| Easy to contact via the website | 35% | 57% | 58% |
| Easy to contact via the NHS App | 48% | 54% | 54% |
| Reception team helpful | 74% | 83% | 85% |
| Last contact good | 62% | 73% | 73% |
| Wait for appointment about right | 72% | 68% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 84% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 122 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Old Court House Surgery is Good, published in January 2017. All 5 key questions are rated Good. It held the same rating in the report before (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,153 patients were registered at The Old Court House Surgery in September 2026, down 1.1% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 2,400 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.9 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.1 | 7.0 |
| August 2024 | 4.2 | 6.1 |
| August 2025 | 4.2 | 7.0 |
| August 2026 | 4.2 | 6.4 |
From June 2026 to August 2026 the practice recorded 3,905 appointments a month, or 385 per 1,000 registered patients (England: 510). 31% were face to face (England: 63%). 60% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
72% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Old Court House Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 385 | 469 | 510 |
| Face to face | 31% | 60% | 63% |
| Same day as booked | 60% | 48% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.1% against 1.2%). It has a lower share for peripheral arterial disease (0.3% against 0.6%), COPD (1.3% against 1.9%) and depression (10.8% against 14.3%). The practice's patients live in areas with an average deprivation score of 14.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.5 years for women and 80.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.1% | 15.2% |
| Depression | 18+ yrs | 10.8% | 14.3% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Cancer | All ages | 4.4% | 3.8% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| COPD | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Dementia | All ages | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.8% | 74.9% |
The Old Court House Surgery, The Old Court House, Barnet, EN5 4BB. Phone: 020 8449 2388. Website: www.theoldcourthousesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Longrove Surgery | 0.7 km | 75% |
| Addington Medical Centre | 1.7 km | 89% |
| The Village Surgery | 2.4 km | 86% |
| East Barnet Health Centre | 2.5 km | 66% |
| St Andrews Medical Practice | 3.2 km | 63% |
- Addington Medical Centre (89% overall experience good)
- Cornwall House Surgery (63% overall experience good)
- Lichfield Grove Surgery (72% overall experience good)
- Longrove Surgery (75% overall experience good)
- Squires Lane Medical Practice (46% overall experience good)
- Wentworth Medical Practice (60% overall experience good)
How do patients rate The Old Court House Surgery?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of The Old Court House Surgery as good, below the England figure of 77%. 47% found it easy to get through by phone.
How many patients are registered at The Old Court House Surgery?
10,153 patients were registered in September 2026, down 1.1% on a year earlier.
What is The Old Court House Surgery's CQC rating?
Good overall, published in January 2017.
How many GPs does The Old Court House Surgery have?
4.2 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,400 patients per GP against 2,171 across England.
Are appointments at The Old Court House Surgery face to face?
31% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Old Court House Surgery's phone number?
020 8449 2388.