Longrove Surgery, Barnet: patient reviews and CQC rating
Longrove Surgery is a GP practice in Barnet with 17,083 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in May 2022. It has 9.6 full-time-equivalent qualified GPs, or 1,782 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Longrove Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 71%, against 69% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 34%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 3rd of the 6 practices in Barnet with 50 or more responses. 50% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (64%). 107 patients answered the survey (response rate 27%).
| Survey question | Longrove Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 75% | 75% | 77% |
| Easy to contact by phone | 50% | 62% | 57% |
| Easy to contact via the website | 53% | 57% | 58% |
| Easy to contact via the NHS App | 34% | 54% | 54% |
| Reception team helpful | 82% | 83% | 85% |
| Last contact good | 72% | 73% | 73% |
| Wait for appointment about right | 71% | 68% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 80% of 591 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Longrove Surgery is Good, published in May 2022. All 5 key questions are rated Good. It held the same rating in the report before (October 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
17,083 patients were registered at Longrove Surgery in September 2026, down 2.7% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 9.6 full-time-equivalent qualified GPs, there are 1,782 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.8 nurses and 5.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.8 | 10.5 |
| August 2024 | 8.1 | 10.2 |
| August 2025 | 7.0 | 9.1 |
| August 2026 | 9.6 | 12.6 |
From June 2026 to August 2026 the practice recorded 8,817 appointments a month, or 516 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 60% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
70% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Longrove Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 516 | 469 | 510 |
| Face to face | 71% | 60% | 63% |
| Same day as booked | 60% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.9% against 0.6%), a learning disability (0.8% against 0.6%) and cancer (4.7% against 3.8%). It has a lower share for peripheral arterial disease (0.3% against 0.6%) and COPD (1.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 15.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.6 years for women and 79.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.2% | 15.2% |
| Depression | 18+ yrs | 12.4% | 14.3% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Cancer | All ages | 4.7% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| COPD | All ages | 1.4% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Heart failure | All ages | 1.0% | 1.1% |
| Palliative care | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.2% | 74.9% |
Longrove Surgery, 70 Union Street, Barnet, EN5 4HT. Phone: 020 8370 6660. Website: www.longrovesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Old Court House Surgery | 0.7 km | 66% |
| Addington Medical Centre | 1.2 km | 89% |
| The Village Surgery | 1.8 km | 86% |
| East Barnet Health Centre | 2.0 km | 66% |
| St Andrews Medical Practice | 2.6 km | 63% |
- Addington Medical Centre (89% overall experience good)
- Cornwall House Surgery (63% overall experience good)
- Lichfield Grove Surgery (72% overall experience good)
- Squires Lane Medical Practice (46% overall experience good)
- The Old Court House Surgery (66% overall experience good)
- Wentworth Medical Practice (60% overall experience good)
How do patients rate Longrove Surgery?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Longrove Surgery as good, against 77% across England. 50% found it easy to get through by phone.
How many patients are registered at Longrove Surgery?
17,083 patients were registered in September 2026, down 2.7% on a year earlier.
What is Longrove Surgery's CQC rating?
Good overall, published in May 2022.
How many GPs does Longrove Surgery have?
9.6 full-time-equivalent qualified GPs (14 qualified GPs by headcount), which is 1,782 patients per GP against 2,171 across England.
Are appointments at Longrove Surgery face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Longrove Surgery's phone number?
020 8370 6660.