Lichfield Grove Surgery, London: patient reviews and CQC rating
Lichfield Grove Surgery is a GP practice in London with 5,675 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 1.6 full-time-equivalent qualified GPs, or 3,541 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lichfield Grove Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 72%, against 69% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 40%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 458th of the 648 practices in London with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (64%). 113 patients answered the survey (response rate 20%).
| Survey question | Lichfield Grove Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 72% | 75% | 77% |
| Easy to contact by phone | 51% | 62% | 57% |
| Easy to contact via the website | 53% | 57% | 58% |
| Easy to contact via the NHS App | 40% | 54% | 54% |
| Reception team helpful | 79% | 83% | 85% |
| Last contact good | 69% | 73% | 73% |
| Wait for appointment about right | 72% | 68% | 69% |
| Listened to well | 80% | 86% | 87% |
| Treated with care and concern | 79% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 133 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Lichfield Grove Surgery is Good, published in November 2016. All 5 key questions are rated Good. It held the same rating in the report before (January 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,675 patients were registered at Lichfield Grove Surgery in September 2026, down 7.8% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 3,541 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.1 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.5 | 2.6 |
| August 2024 | 1.4 | 1.4 |
| August 2025 | 1.5 | 1.5 |
| August 2026 | 1.6 | 2.7 |
From June 2026 to August 2026 the practice recorded 4,051 appointments a month, or 714 per 1,000 registered patients (England: 510). 82% were face to face (England: 63%). 79% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Lichfield Grove Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 714 | 469 | 510 |
| Face to face | 82% | 60% | 63% |
| Same day as booked | 79% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.9% against 0.6%). It has a lower share for heart failure (0.5% against 1.1%), epilepsy (0.4% against 0.8%) and COPD (1.0% against 1.9%). The practice's patients live in areas with an average deprivation score of 16.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 87.6 years for women and 83.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 9.5% | 15.2% |
| Depression | 18+ yrs | 9.4% | 14.3% |
| Diabetes | 17+ yrs | 5.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Asthma | 6+ yrs | 3.7% | 6.6% |
| Cancer | All ages | 2.9% | 3.8% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| COPD | All ages | 1.0% | 1.9% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Palliative care | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.3% | 74.9% |
Lichfield Grove Surgery, 64 Lichfield Grove, London, N3 2JP. Phone: 020 8346 3123. Website: www.lichfieldgrovesurgery.nhs.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Supreme Medical Centre | 0.1 km | 72% |
| The Mountfield Surgery | 0.5 km | 77% |
| Rosemary Surgery | 0.7 km | 69% |
| Wentworth Medical Practice | 1.0 km | 60% |
| Squires Lane Medical Practice | 1.3 km | 46% |
- Addington Medical Centre (89% overall experience good)
- Cornwall House Surgery (63% overall experience good)
- Longrove Surgery (75% overall experience good)
- Squires Lane Medical Practice (46% overall experience good)
- The Old Court House Surgery (66% overall experience good)
- Wentworth Medical Practice (60% overall experience good)
How do patients rate Lichfield Grove Surgery?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Lichfield Grove Surgery as good, against 77% across England. 51% found it easy to get through by phone.
How many patients are registered at Lichfield Grove Surgery?
5,675 patients were registered in September 2026, down 7.8% on a year earlier.
What is Lichfield Grove Surgery's CQC rating?
Good overall, published in November 2016.
How many GPs does Lichfield Grove Surgery have?
1.6 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,541 patients per GP against 2,171 across England.
Are appointments at Lichfield Grove Surgery face to face?
82% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lichfield Grove Surgery's phone number?
020 8346 3123.