Torrington Park Group Practice, London: patient reviews and CQC rating
Torrington Park Group Practice is a GP practice in London with 12,322 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Requires Improvement overall, in a report published in January 2024. It has 6.1 full-time-equivalent qualified GPs, or 2,031 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Torrington Park Group Practice
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 98%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 42%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 314th of the 648 practices in London with 50 or more responses. 41% found it easy to get through by phone (England: 57%). The overall experience result is 17 points higher than in 2025 (62%). 97 patients answered the survey (response rate 22%).
| Survey question | Torrington Park Group Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 79% | 75% | 77% |
| Easy to contact by phone | 41% | 62% | 57% |
| Easy to contact via the website | 42% | 57% | 58% |
| Easy to contact via the NHS App | 42% | 54% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 67% | 73% | 73% |
| Wait for appointment about right | 68% | 68% | 69% |
| Listened to well | 91% | 86% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
CQC's overall rating for Torrington Park Group Practice is Requires Improvement, published in January 2024. 2 key questions are rated differently: Caring Good and Effective Good. Its previous overall rating was Good (October 2015).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
12,322 patients were registered at Torrington Park Group Practice in September 2026, down 2.1% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 6.1 full-time-equivalent qualified GPs, there are 2,031 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 1.2 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.1 | 8.0 |
| August 2024 | 6.1 | 7.8 |
| August 2025 | 6.1 | 6.1 |
| August 2026 | 6.1 | 7.6 |
From June 2026 to August 2026 the practice recorded 7,160 appointments a month, or 581 per 1,000 registered patients (England: 510). 38% were face to face (England: 63%). 58% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
72% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Torrington Park Group Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 581 | 469 | 510 |
| Face to face | 38% | 60% | 63% |
| Same day as booked | 58% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%). It has a lower share for COPD (0.9% against 1.9%), osteoporosis (0.6% against 1.2%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 15.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.8 years for women and 81.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.0% | 15.2% |
| Depression | 18+ yrs | 10.3% | 14.3% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Asthma | 6+ yrs | 4.4% | 6.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| COPD | All ages | 0.9% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Dementia | All ages | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.7% | 74.9% |
Torrington Park Group Practice, Torrington Park Health Centre, 16 Torrington Park, North Finchley, London, N12 9SS. Phone: 020 3667 5030. Website: www.torringtonparkgrouppractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Speedwell Practice | 0.0 km | 78% |
| Cornwall House Surgery | 0.0 km | 63% |
| Wentworth Medical Practice | 1.3 km | 60% |
| Friern Barnet Medical Centre | 1.4 km | 88% |
| Oakleigh Road Health Centre | 1.5 km | 74% |
- Brunswick Park Medical Centre (72% overall experience good)
- Colney Hatch Lane Surgery (76% overall experience good)
- East Barnet Health Centre (66% overall experience good)
- East Finchley Medical Centre (55% overall experience good)
- Friern Barnet Medical Centre (88% overall experience good)
- Oakleigh Road Health Centre (74% overall experience good)
- Rosemary Surgery (69% overall experience good)
- St Andrews Medical Practice (63% overall experience good)
- The Speedwell Practice (78% overall experience good)
- The Village Surgery (86% overall experience good)
- Woodlands Medical Practice (69% overall experience good)
How do patients rate Torrington Park Group Practice?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Torrington Park Group Practice as good, against 77% across England. 41% found it easy to get through by phone.
How many patients are registered at Torrington Park Group Practice?
12,322 patients were registered in September 2026, down 2.1% on a year earlier.
What is Torrington Park Group Practice's CQC rating?
Requires Improvement overall, published in January 2024.
How many GPs does Torrington Park Group Practice have?
6.1 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,031 patients per GP against 2,171 across England.
Are appointments at Torrington Park Group Practice face to face?
38% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Torrington Park Group Practice's phone number?
020 3667 5030.