Oakleigh Road Health Centre, London: patient reviews and CQC rating
Oakleigh Road Health Centre is a GP practice in London with 10,487 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in January 2018. It has 5.2 full-time-equivalent qualified GPs, or 2,027 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Oakleigh Road Health Centre
Its result closest to England is the share who said the healthcare professional was good at listening to them: 87%, against 87% across England. Its weakest is the share who said the wait for their last appointment was about right: 46%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 429th of the 648 practices in London with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (80%). 113 patients answered the survey (response rate 27%).
| Survey question | Oakleigh Road Health Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 74% | 75% | 77% |
| Easy to contact by phone | 51% | 62% | 57% |
| Easy to contact via the website | 35% | 57% | 58% |
| Easy to contact via the NHS App | 38% | 54% | 54% |
| Reception team helpful | 83% | 83% | 85% |
| Last contact good | 69% | 73% | 73% |
| Wait for appointment about right | 46% | 68% | 69% |
| Listened to well | 87% | 86% | 87% |
| Treated with care and concern | 82% | 84% | 86% |
| Confidence and trust in the clinician | 86% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
CQC's overall rating for Oakleigh Road Health Centre is Good, published in January 2018. All 5 key questions are rated Good. It held the same rating in the report before (December 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,487 patients were registered at Oakleigh Road Health Centre in September 2026, up 0.7% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 5.2 full-time-equivalent qualified GPs, there are 2,027 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 0.6 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 6.6 |
| August 2024 | 4.5 | 6.6 |
| August 2025 | 5.1 | 7.9 |
| August 2026 | 5.2 | 6.2 |
From June 2026 to August 2026 the practice recorded 3,174 appointments a month, or 303 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 49% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
77% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Oakleigh Road Health Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 303 | 469 | 510 |
| Face to face | 74% | 60% | 63% |
| Same day as booked | 49% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (1.9% against 1.2%). It has a lower share for COPD (1.4% against 1.9%) and depression (11.4% against 14.3%). The practice's patients live in areas with an average deprivation score of 14.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.3 years for women and 81.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.6% | 15.2% |
| Depression | 18+ yrs | 11.4% | 14.3% |
| Diabetes | 17+ yrs | 6.6% | 7.9% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.1% | 74.9% |
Oakleigh Road Health Centre, 280 Oakleigh Road North, Whetstone, London, N20 0DH. Phone: 020 8361 3638. Website: www.oakleighroadclinic.nhs.us.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Brunswick Park Medical Centre | 0.8 km | 72% |
| St Andrews Medical Practice | 1.1 km | 63% |
| Friern Barnet Medical Centre | 1.3 km | 88% |
| The Speedwell Practice | 1.5 km | 78% |
| Torrington Park Group Practice | 1.5 km | 79% |
- Brunswick Park Medical Centre (72% overall experience good)
- Colney Hatch Lane Surgery (76% overall experience good)
- East Barnet Health Centre (66% overall experience good)
- East Finchley Medical Centre (55% overall experience good)
- Friern Barnet Medical Centre (88% overall experience good)
- Rosemary Surgery (69% overall experience good)
- St Andrews Medical Practice (63% overall experience good)
- The Speedwell Practice (78% overall experience good)
- The Village Surgery (86% overall experience good)
- Torrington Park Group Practice (79% overall experience good)
- Woodlands Medical Practice (69% overall experience good)
How do patients rate Oakleigh Road Health Centre?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Oakleigh Road Health Centre as good, against 77% across England. 51% found it easy to get through by phone.
How many patients are registered at Oakleigh Road Health Centre?
10,487 patients were registered in September 2026, up 0.7% on a year earlier.
What is Oakleigh Road Health Centre's CQC rating?
Good overall, published in January 2018.
How many GPs does Oakleigh Road Health Centre have?
5.2 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,027 patients per GP against 2,171 across England.
Are appointments at Oakleigh Road Health Centre face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Oakleigh Road Health Centre's phone number?
020 8361 3638.