Highgate Group Practice, London: patient reviews and CQC rating
Highgate Group Practice is a GP practice in London with 15,826 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in February 2020. It has 8.4 full-time-equivalent qualified GPs, or 1,888 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Highgate Group Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 81%, above the England figure of 57%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 90%, against 87% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 99th of the 648 practices in London with 50 or more responses. 81% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (90%). 113 patients answered the survey (response rate 29%).
| Survey question | Highgate Group Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 87% | 75% | 77% |
| Easy to contact by phone | 81% | 62% | 57% |
| Easy to contact via the website | 69% | 57% | 58% |
| Easy to contact via the NHS App | 69% | 54% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 89% | 73% | 73% |
| Wait for appointment about right | 78% | 68% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 93% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 11 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Highgate Group Practice is Good, published in February 2020. All 5 key questions are rated Good. It held the same rating in the report before (July 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,826 patients were registered at Highgate Group Practice in September 2026, down 4.8% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 8.4 full-time-equivalent qualified GPs, there are 1,888 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 2.3 nurses and 1.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.7 | 11.6 |
| August 2024 | 6.9 | 9.9 |
| August 2025 | 8.4 | 12.0 |
| August 2026 | 8.4 | 12.0 |
From June 2026 to August 2026 the practice recorded 4,766 appointments a month, or 301 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 37% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
68% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Highgate Group Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 301 | 469 | 510 |
| Face to face | 65% | 60% | 63% |
| Same day as booked | 37% | 48% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a lower share of patients for a learning disability (0.2% against 0.6%), chronic kidney disease (1.8% against 4.6%) and diabetes (3.3% against 7.9%). The practice's patients live in areas with an average deprivation score of 11.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.8 years for women and 82.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 9.3% | 15.2% |
| Depression | 18+ yrs | 9.3% | 14.3% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Diabetes | 17+ yrs | 3.3% | 7.9% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Chronic kidney disease | 18+ yrs | 1.8% | 4.6% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| COPD | All ages | 0.9% | 1.9% |
| Dementia | All ages | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.7% | 74.9% |
Highgate Group Practice, 44 North Hill, Highgate, London, N6 4QA. Phone: 020 8340 6628. Website: www.highgategrouppractice.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| East Finchley Medical Centre | 1.5 km | 55% |
| Brookfield Park Surgery | 1.6 km | 87% |
| Queenswood Medical Practice | 1.6 km | 86% |
| The Crouch Hall Road Surgery | 1.7 km | 82% |
| The Muswell Hill Practice | 1.7 km | 89% |
- Rutland House Surgery (80% overall experience good)
- The Muswell Hill Practice (89% overall experience good)
- The Vale Practice (88% overall experience good)
How do patients rate Highgate Group Practice?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Highgate Group Practice as good, above the England figure of 77%. 81% found it easy to get through by phone.
How many patients are registered at Highgate Group Practice?
15,826 patients were registered in September 2026, down 4.8% on a year earlier.
What is Highgate Group Practice's CQC rating?
Good overall, published in February 2020.
How many GPs does Highgate Group Practice have?
8.4 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 1,888 patients per GP against 2,171 across England.
Are appointments at Highgate Group Practice face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Highgate Group Practice's phone number?
020 8340 6628.