Brookfield Park Surgery, London: patient reviews and CQC rating
Brookfield Park Surgery is a GP practice in London with 3,835 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in January 2024. It has 2.3 full-time-equivalent qualified GPs, or 1,697 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Brookfield Park Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 92%, above the England figure of 57%. Its weakest is the share who said the healthcare professional was good at listening to them: 87%, against 87% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 104th of the 648 practices in London with 50 or more responses. 92% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (86%). 108 patients answered the survey (response rate 22%).
| Survey question | Brookfield Park Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 87% | 75% | 77% |
| Easy to contact by phone | 92% | 62% | 57% |
| Easy to contact via the website | 78% | 57% | 58% |
| Easy to contact via the NHS App | 84% | 54% | 54% |
| Reception team helpful | 94% | 83% | 85% |
| Last contact good | 93% | 73% | 73% |
| Wait for appointment about right | 86% | 68% | 69% |
| Listened to well | 87% | 86% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
CQC's overall rating for Brookfield Park Surgery is Good, published in January 2024. All 5 key questions are rated Good. It held the same rating in the report before (November 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,835 patients were registered at Brookfield Park Surgery in September 2026, almost the same as a year earlier.
16% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 1,697 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 3.6 |
| August 2024 | 2.3 | 3.1 |
| August 2025 | 2.3 | 4.2 |
| August 2026 | 2.3 | 5.2 |
From June 2026 to August 2026 the practice recorded 1,316 appointments a month, or 343 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 23% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Brookfield Park Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 343 | 469 | 510 |
| Face to face | 65% | 60% | 63% |
| Same day as booked | 23% | 48% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.9% against 1.0%) and depression (17.5% against 14.3%). It has a lower share for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and diabetes (5.2% against 7.9%). The practice's patients live in areas with an average deprivation score of 24.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.5 years for women and 81.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.5% | 14.3% |
| High blood pressure | All ages | 12.1% | 15.2% |
| Asthma | 6+ yrs | 5.5% | 6.6% |
| Diabetes | 17+ yrs | 5.2% | 7.9% |
| Cancer | All ages | 3.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Serious mental illness | All ages | 1.9% | 1.0% |
| COPD | All ages | 1.8% | 1.9% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 57.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.8% | 74.9% |
Brookfield Park Surgery, 68 Chester Road, London, N19 5BZ. Phone: 020 7263 9633. Website: www.brookfieldparksurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Junction Medical Practice | 0.8 km | 65% |
| St Johns Way Medical Centre | 1.0 km | 82% |
| Parliament Hill Medical Centre | 1.0 km | 81% |
| Archway NHS Medical Centre | 1.2 km | 65% |
| The Rise Group Practice | 1.5 km | 83% |
- Adelaide Medical Centre (94% overall experience good)
- Hampstead Group Practice (85% overall experience good)
- Keats Group Practice (88% overall experience good)
- The Park End Surgery (86% overall experience good)
How do patients rate Brookfield Park Surgery?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Brookfield Park Surgery as good, above the England figure of 77%. 92% found it easy to get through by phone.
How many patients are registered at Brookfield Park Surgery?
3,835 patients were registered in September 2026, down 0.3% on a year earlier.
What is Brookfield Park Surgery's CQC rating?
Good overall, published in January 2024.
How many GPs does Brookfield Park Surgery have?
2.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,697 patients per GP against 2,171 across England.
Are appointments at Brookfield Park Surgery face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Brookfield Park Surgery's phone number?
020 7263 9633.