Archway NHS Medical Centre, London: patient reviews and CQC rating
Archway NHS Medical Centre is a GP practice in London with 33,532 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in August 2023. It has 3.1 full-time-equivalent qualified GPs, or 10,934 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Archway NHS Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 63%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 55%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 563rd of the 648 practices in London with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (63%). 62 patients answered the survey (response rate 6%).
| Survey question | Archway NHS Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 65% | 75% | 77% |
| Easy to contact by phone | 54% | 62% | 57% |
| Easy to contact via the website | 64% | 57% | 58% |
| Easy to contact via the NHS App | 63% | 54% | 54% |
| Reception team helpful | 77% | 83% | 85% |
| Last contact good | 77% | 73% | 73% |
| Wait for appointment about right | 55% | 68% | 69% |
| Listened to well | 84% | 86% | 87% |
| Treated with care and concern | 81% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
CQC's overall rating for Archway NHS Medical Centre is Good, published in August 2023. All 5 key questions are rated Good. It held the same rating in the report before (May 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
33,532 patients were registered at Archway NHS Medical Centre in September 2026, up 4.9% on a year earlier (England: down 1.1%).
3% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 10,934 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 2.9 nurses and 6.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 2.7 |
| August 2024 | 2.7 | 2.7 |
| August 2025 | 3.1 | 3.1 |
| August 2026 | 3.1 | 3.1 |
From June 2026 to August 2026 the practice recorded 5,223 appointments a month, or 156 per 1,000 registered patients (England: 510). 82% were face to face (England: 63%). 12% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 15% of booked patients did not attend.
| Measure | Archway NHS Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 156 | 469 | 510 |
| Face to face | 82% | 60% | 63% |
| Same day as booked | 12% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 15% | 5% | 4% |
Compared with England, the practice has a lower share of patients for chronic kidney disease (0.4% against 4.6%), atrial fibrillation (0.2% against 2.2%) and coronary heart disease (0.4% against 3.0%). The practice's patients live in areas with an average deprivation score of 26.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.4 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 7.8% | 14.3% |
| High blood pressure | All ages | 2.6% | 15.2% |
| Asthma | 6+ yrs | 2.1% | 6.6% |
| Diabetes | 17+ yrs | 1.3% | 7.9% |
| Cancer | All ages | 0.8% | 3.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Coronary heart disease | All ages | 0.4% | 3.0% |
| Chronic kidney disease | 18+ yrs | 0.4% | 4.6% |
| COPD | All ages | 0.3% | 1.9% |
| Stroke and TIA | All ages | 0.3% | 1.9% |
| Atrial fibrillation | All ages | 0.2% | 2.2% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Epilepsy | 18+ yrs | 0.2% | 0.8% |
| Dementia | All ages | 0.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.2% | 0.8% |
| Heart failure | All ages | 0.2% | 1.1% |
| Palliative care | All ages | 0.2% | 0.6% |
| Learning disability | All ages | 0.1% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 47.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 40.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 40.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 52.8% | 74.9% |
Archway NHS Medical Centre, 652 Holloway Road, London, N19 3NU. Phone: 020 7272 0111. Website: www.archwaymedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Andover Medical Centre | 0.7 km | 79% |
| St Johns Way Medical Centre | 0.7 km | 82% |
| Hanley Primary Care Centre | 0.7 km | 79% |
| The Junction Medical Practice | 0.9 km | 65% |
| Partnership Primary Care Centre | 0.9 km | 70% |
- Andover Medical Centre (79% overall experience good)
- Hanley Primary Care Centre (79% overall experience good)
- Islington Central Medical Centre (85% overall experience good)
- Stroud Green Medical Clinic (86% overall experience good)
- The Beaumont Practice (62% overall experience good)
- The Goodinge Group Practice (84% overall experience good)
- The Junction Medical Practice (65% overall experience good)
- The Rise Group Practice (83% overall experience good)
How do patients rate Archway NHS Medical Centre?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Archway NHS Medical Centre as good, below the England figure of 77%. 54% found it easy to get through by phone.
How many patients are registered at Archway NHS Medical Centre?
33,532 patients were registered in September 2026, up 4.9% on a year earlier.
What is Archway NHS Medical Centre's CQC rating?
Good overall, published in August 2023.
How many GPs does Archway NHS Medical Centre have?
3.1 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 10,934 patients per GP against 2,171 across England.
Are appointments at Archway NHS Medical Centre face to face?
82% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Archway NHS Medical Centre's phone number?
020 7272 0111.