Andover Medical Centre, London: patient reviews and CQC rating
Andover Medical Centre is a GP practice in London with 6,363 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 3.4 full-time-equivalent qualified GPs, or 1,856 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Andover Medical Centre
Its best result against England is the share who said they were treated with care and concern: 89%, against 86% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 36%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 308th of the 648 practices in London with 50 or more responses. 57% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (71%). 77 patients answered the survey (response rate 12%).
| Survey question | Andover Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 79% | 75% | 77% |
| Easy to contact by phone | 57% | 62% | 57% |
| Easy to contact via the website | 39% | 57% | 58% |
| Easy to contact via the NHS App | 36% | 54% | 54% |
| Reception team helpful | 82% | 83% | 85% |
| Last contact good | 70% | 73% | 73% |
| Wait for appointment about right | 64% | 68% | 69% |
| Listened to well | 88% | 86% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
CQC's overall rating for Andover Medical Centre is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,363 patients were registered at Andover Medical Centre in September 2026, down 7.6% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 1,856 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.6 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 5.8 |
| August 2024 | 2.3 | 5.5 |
| August 2025 | 3.4 | 6.6 |
| August 2026 | 3.4 | 7.3 |
From June 2026 to August 2026 the practice recorded 4,592 appointments a month, or 722 per 1,000 registered patients (England: 510). 43% were face to face (England: 63%). 62% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
72% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Andover Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 722 | 469 | 510 |
| Face to face | 43% | 60% | 63% |
| Same day as booked | 62% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%) and dementia (1.2% against 0.8%). It has a lower share for atrial fibrillation (0.9% against 2.2%), chronic kidney disease (2.5% against 4.6%) and coronary heart disease (1.7% against 3.0%). The practice's patients live in areas with an average deprivation score of 34.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.8 years for women and 75.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.5% | 14.3% |
| High blood pressure | All ages | 9.5% | 15.2% |
| Diabetes | 17+ yrs | 6.6% | 7.9% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% |
| Cancer | All ages | 2.3% | 3.8% |
| COPD | All ages | 1.7% | 1.9% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Dementia | All ages | 1.2% | 0.8% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Heart failure | All ages | 0.8% | 1.1% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Learning disability | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 54.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 46.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.5% | 74.9% |
Andover Medical Centre, The Andover Medical Centre, 270-282 Hornsey Road, London, N7 7QZ. Phone: 020 7281 6956. Website: www.theandovermedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Village Practice | 0.5 km | 87% |
| Archway NHS Medical Centre | 0.7 km | 65% |
| Hanley Primary Care Centre | 0.8 km | 79% |
| Partnership Primary Care Centre | 0.8 km | 70% |
| Sobell Medical Centre | 0.9 km | 85% |
- Archway NHS Medical Centre (65% overall experience good)
- Hanley Primary Care Centre (79% overall experience good)
- Islington Central Medical Centre (85% overall experience good)
- Stroud Green Medical Clinic (86% overall experience good)
- The Beaumont Practice (62% overall experience good)
- The Goodinge Group Practice (84% overall experience good)
- The Junction Medical Practice (65% overall experience good)
- The Rise Group Practice (83% overall experience good)
How do patients rate Andover Medical Centre?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Andover Medical Centre as good, against 77% across England. 57% found it easy to get through by phone.
How many patients are registered at Andover Medical Centre?
6,363 patients were registered in September 2026, down 7.6% on a year earlier.
What is Andover Medical Centre's CQC rating?
Good overall, published in March 2017.
How many GPs does Andover Medical Centre have?
3.4 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,856 patients per GP against 2,171 across England.
Are appointments at Andover Medical Centre face to face?
43% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Andover Medical Centre's phone number?
020 7281 6956.