Hanley Primary Care Centre, London: patient reviews and CQC rating
Hanley Primary Care Centre is a GP practice in London with 7,933 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in September 2017. It has 5.5 full-time-equivalent qualified GPs, or 1,433 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hanley Primary Care Centre
Its best result against England is the share who said the wait for their last appointment was about right: 84%, above the England figure of 69%. Its weakest is the share who found it easy to get through to the practice by phone: 54%, against 57% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 319th of the 648 practices in London with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 15 points higher than in 2025 (64%). 122 patients answered the survey (response rate 11%).
| Survey question | Hanley Primary Care Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 79% | 75% | 77% |
| Easy to contact by phone | 54% | 62% | 57% |
| Easy to contact via the website | 58% | 57% | 58% |
| Easy to contact via the NHS App | 54% | 54% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 78% | 73% | 73% |
| Wait for appointment about right | 84% | 68% | 69% |
| Listened to well | 91% | 86% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
In the Friends and Family Test for July 2026, 99% of 90 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Hanley Primary Care Centre is Good, published in September 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,933 patients were registered at Hanley Primary Care Centre in September 2026, down 10.0% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 1,433 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.0 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 3.7 | 3.7 |
| August 2025 | 4.5 | 4.5 |
| August 2026 | 5.5 | 6.4 |
From June 2026 to August 2026 the practice recorded 2,546 appointments a month, or 321 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 62% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Hanley Primary Care Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 321 | 469 | 510 |
| Face to face | 49% | 60% | 63% |
| Same day as booked | 62% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a lower share of patients for atrial fibrillation (0.4% against 2.2%), palliative or supportive care needs (0.1% against 0.6%) and osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 31.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.1 years for women and 76.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.2% | 14.3% |
| High blood pressure | All ages | 7.1% | 15.2% |
| Asthma | 6+ yrs | 5.0% | 6.6% |
| Diabetes | 17+ yrs | 4.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 1.8% | 4.6% |
| Cancer | All ages | 1.7% | 3.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Coronary heart disease | All ages | 0.9% | 3.0% |
| COPD | All ages | 0.9% | 1.9% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| Dementia | All ages | 0.3% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Heart failure | All ages | 0.3% | 1.1% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 49.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.7% | 74.9% |
Hanley Primary Care Centre, 51 Hanley Road, Finsbury Park, London, N4 3DU. Phone: 020 3874 5676.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Rise Group Practice | 0.5 km | 83% |
| The Beaumont Practice | 0.5 km | 62% |
| Stroud Green Medical Clinic | 0.5 km | 86% |
| The 157 Medical Practice | 0.5 km | 72% |
| St Johns Way Medical Centre | 0.7 km | 82% |
- Andover Medical Centre (79% overall experience good)
- Archway NHS Medical Centre (65% overall experience good)
- Islington Central Medical Centre (85% overall experience good)
- Stroud Green Medical Clinic (86% overall experience good)
- The Beaumont Practice (62% overall experience good)
- The Goodinge Group Practice (84% overall experience good)
- The Junction Medical Practice (65% overall experience good)
- The Rise Group Practice (83% overall experience good)
How do patients rate Hanley Primary Care Centre?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Hanley Primary Care Centre as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Hanley Primary Care Centre?
7,933 patients were registered in September 2026, down 10.0% on a year earlier.
What is Hanley Primary Care Centre's CQC rating?
Good overall, published in September 2017.
How many GPs does Hanley Primary Care Centre have?
5.5 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,433 patients per GP against 2,171 across England.
Are appointments at Hanley Primary Care Centre face to face?
49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hanley Primary Care Centre's phone number?
020 3874 5676.