Adelaide Medical Centre, London: patient reviews and CQC rating
Adelaide Medical Centre is a GP practice in London with 11,517 registered patients (September 2026). In the 2026 GP Patient Survey, 94% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in August 2019. It has 5.8 full-time-equivalent qualified GPs, or 1,972 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Adelaide Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 83%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 93%, against 90% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 13th of the 648 practices in London with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (83%). 107 patients answered the survey (response rate 20%).
| Survey question | Adelaide Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 94% | 75% | 77% |
| Easy to contact by phone | 83% | 62% | 57% |
| Easy to contact via the website | 77% | 57% | 58% |
| Easy to contact via the NHS App | 59% | 54% | 54% |
| Reception team helpful | 89% | 83% | 85% |
| Last contact good | 86% | 73% | 73% |
| Wait for appointment about right | 85% | 68% | 69% |
| Listened to well | 96% | 86% | 87% |
| Treated with care and concern | 95% | 84% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 15 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Adelaide Medical Centre is Good, published in August 2019. All 5 key questions are rated Good. It held the same rating in the report before (August 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,517 patients were registered at Adelaide Medical Centre in September 2026, down 1.1% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 5.8 full-time-equivalent qualified GPs, there are 1,972 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 1.0 nurses and 3.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.3 | 7.3 |
| August 2024 | 5.9 | 6.9 |
| August 2025 | 6.5 | 7.6 |
| August 2026 | 5.8 | 8.0 |
From June 2026 to August 2026 the practice recorded 3,873 appointments a month, or 336 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 47% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Adelaide Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 336 | 469 | 510 |
| Face to face | 56% | 60% | 63% |
| Same day as booked | 47% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.5% against 1.0%). It has a lower share for osteoporosis (0.4% against 1.2%), heart failure (0.7% against 1.1%) and COPD (1.2% against 1.9%). The practice's patients live in areas with an average deprivation score of 18.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.9 years for women and 80.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.1% | 15.2% |
| Depression | 18+ yrs | 11.9% | 14.3% |
| Diabetes | 17+ yrs | 5.2% | 7.9% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| COPD | All ages | 1.2% | 1.9% |
| Dementia | All ages | 1.0% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Palliative care | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 58.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 55.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.0% | 74.9% |
Adelaide Medical Centre, 111 Adelaide Road, London, NW3 3RY. Phone: 020 7722 4135. Website: www.adelaidemedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Primrose Hill Surgery | 0.4 km | 80% |
| Swiss Cottage Surgery | 0.8 km | 88% |
| The Queens Crescent Surgery | 0.9 km | 80% |
| Gray’s Inn Medical Group Hampstead | 1.0 km | 86% |
| Prince of Wales Medical Centre | 1.0 km | 76% |
- Brookfield Park Surgery (87% overall experience good)
- Hampstead Group Practice (85% overall experience good)
- Keats Group Practice (88% overall experience good)
- The Park End Surgery (86% overall experience good)
How do patients rate Adelaide Medical Centre?
In the 2026 GP Patient Survey, 94% of patients described their overall experience of Adelaide Medical Centre as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at Adelaide Medical Centre?
11,517 patients were registered in September 2026, down 1.1% on a year earlier.
What is Adelaide Medical Centre's CQC rating?
Good overall, published in August 2019.
How many GPs does Adelaide Medical Centre have?
5.8 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,972 patients per GP against 2,171 across England.
Are appointments at Adelaide Medical Centre face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Adelaide Medical Centre's phone number?
020 7722 4135.