Nidderdale Group Practice, Harrogate: patient reviews and CQC rating
Nidderdale Group Practice is a GP practice in Harrogate with 10,950 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 8.7 full-time-equivalent qualified GPs, or 1,263 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Nidderdale Group Practice
Its best result against England is the share who found it easy to contact the practice through its website: 70%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 68%, against 69% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 7th of the 7 practices in Harrogate with 50 or more responses. 57% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (86%). 122 patients answered the survey (response rate 46%).
| Survey question | Nidderdale Group Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 77% | 79% | 77% |
| Easy to contact by phone | 57% | 59% | 57% |
| Easy to contact via the website | 70% | 62% | 58% |
| Easy to contact via the NHS App | 55% | 59% | 54% |
| Reception team helpful | 89% | 86% | 85% |
| Last contact good | 79% | 76% | 73% |
| Wait for appointment about right | 68% | 71% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
CQC's overall rating for Nidderdale Group Practice is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,950 patients were registered at Nidderdale Group Practice in September 2026, down 1.5% on a year earlier (England: down 1.1%).
30% of its patients are aged 65 or over, against 19% across England. With 8.7 full-time-equivalent qualified GPs, there are 1,263 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 3.7 nurses and 6.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.4 | 10.0 |
| August 2024 | 7.4 | 11.2 |
| August 2025 | 7.4 | 11.0 |
| August 2026 | 8.7 | 12.3 |
From June 2026 to August 2026 the practice recorded 8,331 appointments a month, or 761 per 1,000 registered patients (England: 510). 78% were face to face (England: 63%). 43% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
23% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Nidderdale Group Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 761 | 559 | 510 |
| Face to face | 78% | 64% | 63% |
| Same day as booked | 43% | 43% | 45% |
| More than 28 days after booking | 8% | 6% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (1.9% against 1.1%), cancer (6.4% against 3.8%) and atrial fibrillation (3.7% against 2.2%). It has a lower share for osteoporosis (0.4% against 1.2%), a learning disability (0.3% against 0.6%) and serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 14.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 87.5 years for women and 83.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.4% | 15.2% |
| Depression | 18+ yrs | 14.5% | 14.3% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.9% | 4.6% |
| Diabetes | 17+ yrs | 6.7% | 7.9% |
| Cancer | All ages | 6.4% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Atrial fibrillation | All ages | 3.7% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| COPD | All ages | 1.2% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.8% | 74.9% |
Nidderdale Group Practice, Feastfield Medical Centre, King Street, Pateley Bridge, Harrogate, HG3 5AT. Phone: 01423 711369. Website: www.Nidderdalegrouppractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ripon Spa Surgery | 16.2 km | 76% |
| Park Street Surgery | 16.2 km | 92% |
| North House Surgery | 16.5 km | 92% |
| Masham and Kirkby Malzeard Surgery | 16.5 km | 95% |
| Church Avenue Medical Group | 17.2 km | 85% |
- Beech House Surgery (85% overall experience good)
- Church Lane Surgery (84% overall experience good)
- Eastgate Medical Group (73% overall experience good)
- Springbank Surgery (97% overall experience good)
- Stockwell Road Surgery (98% overall experience good)
How do patients rate Nidderdale Group Practice?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Nidderdale Group Practice as good, against 77% across England. 57% found it easy to get through by phone.
How many patients are registered at Nidderdale Group Practice?
10,950 patients were registered in September 2026, down 1.5% on a year earlier.
What is Nidderdale Group Practice's CQC rating?
Good overall, published in March 2017.
How many GPs does Nidderdale Group Practice have?
8.7 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,263 patients per GP against 2,171 across England.
Are appointments at Nidderdale Group Practice face to face?
78% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Nidderdale Group Practice's phone number?
01423 711369.