Beech House Surgery, Knaresborough: patient reviews and CQC rating
Beech House Surgery is a GP practice in Knaresborough with 7,679 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in December 2017. It has 3.3 full-time-equivalent qualified GPs, or 2,301 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Beech House Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 81%, above the England figure of 54%. Its weakest is the share who said the healthcare professional was good at listening to them: 84%, against 87% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 2nd of the 3 practices in Knaresborough with 50 or more responses. 84% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (90%). 112 patients answered the survey (response rate 34%).
| Survey question | Beech House Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 85% | 79% | 77% |
| Easy to contact by phone | 84% | 59% | 57% |
| Easy to contact via the website | 83% | 62% | 58% |
| Easy to contact via the NHS App | 81% | 59% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 80% | 71% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 41 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Beech House Surgery is Good, published in December 2017. All 5 key questions are rated Good. It held the same rating in the report before (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,679 patients were registered at Beech House Surgery in September 2026, up 0.8% on a year earlier (England: down 1.1%).
27% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 2,301 patients per GP, close to the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 3.2 nurses and 2.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.3 | 4.2 |
| August 2024 | 3.3 | 5.3 |
| August 2025 | 3.3 | 5.5 |
| August 2026 | 3.3 | 5.5 |
From June 2026 to August 2026 the practice recorded 5,684 appointments a month, or 740 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 34% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Beech House Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 740 | 559 | 510 |
| Face to face | 57% | 64% | 63% |
| Same day as booked | 34% | 43% | 45% |
| More than 28 days after booking | 12% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (7.6% against 4.6%), dementia (1.2% against 0.8%) and atrial fibrillation (3.4% against 2.2%). It has a lower share for osteoporosis (0.2% against 1.2%) and serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 10.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.5 years for women and 81.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.0% | 15.2% |
| Depression | 18+ yrs | 13.8% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.6% | 4.6% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Cancer | All ages | 5.3% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Dementia | All ages | 1.2% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 85.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 84.0% | 74.9% |
Beech House Surgery, 1 Ash Tree Road, Knaresborough, HG5 0UB. Phone: 01423 542562. Website: www.beechhousesurgery.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Stockwell Road Surgery | 0.1 km | 98% |
| Eastgate Medical Group | 0.5 km | 73% |
| Kingswood Surgery | 4.0 km | 90% |
| The Spa Surgery | 4.5 km | 83% |
| Strayside Health | 4.5 km | 82% |
- Church Lane Surgery (84% overall experience good)
- Eastgate Medical Group (73% overall experience good)
- Nidderdale Group Practice (77% overall experience good)
- Springbank Surgery (97% overall experience good)
- Stockwell Road Surgery (98% overall experience good)
How do patients rate Beech House Surgery?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Beech House Surgery as good, above the England figure of 77%. 84% found it easy to get through by phone.
How many patients are registered at Beech House Surgery?
7,679 patients were registered in September 2026, up 0.8% on a year earlier.
What is Beech House Surgery's CQC rating?
Good overall, published in December 2017.
How many GPs does Beech House Surgery have?
3.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,301 patients per GP against 2,171 across England.
Are appointments at Beech House Surgery face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Beech House Surgery's phone number?
01423 542562.