Strayside Health, Harrogate: patient reviews and CQC rating
Strayside Health is a GP practice in Harrogate with 15,607 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 3.6 full-time-equivalent qualified GPs, or 4,335 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Strayside Health
Its best result against England is the share who found it easy to contact the practice through its website: 72%, above the England figure of 58%. Its weakest is the share who found the reception and administrative team helpful: 84%, against 85% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 5th of the 7 practices in Harrogate with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (80%). 113 patients answered the survey (response rate 30%).
| Survey question | Strayside Health | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 82% | 79% | 77% |
| Easy to contact by phone | 63% | 59% | 57% |
| Easy to contact via the website | 72% | 62% | 58% |
| Easy to contact via the NHS App | 66% | 59% | 54% |
| Reception team helpful | 84% | 86% | 85% |
| Last contact good | 80% | 76% | 73% |
| Wait for appointment about right | 73% | 71% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 580 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Strayside Health is Good, published in June 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,607 patients were registered at Strayside Health in September 2026, down 2.1% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 4,335 patients per GP, more than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 0.8 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 4.1 |
| August 2024 | 4.1 | 4.1 |
| August 2025 | 4.1 | 4.1 |
| August 2026 | 3.6 | 3.6 |
From June 2026 to August 2026 the practice recorded 11,270 appointments a month, or 722 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 59% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Strayside Health | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 722 | 559 | 510 |
| Face to face | 40% | 64% | 63% |
| Same day as booked | 59% | 43% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 1% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (6.4% against 4.6%). The practice's patients live in areas with an average deprivation score of 11.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.9 years for women and 79.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.0% | 15.2% |
| Depression | 18+ yrs | 12.8% | 14.3% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Diabetes | 17+ yrs | 6.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Heart failure | All ages | 0.9% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.5% | 74.9% |
Strayside Health, Mowbray Square Medical Centre, Harrogate, HG1 5AR. Phone: 01423 566574. Website: www.eastparadesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Spa Surgery | 0.0 km | 83% |
| Moss Healthcare Harrogate | 0.8 km | 78% |
| Kingswood Surgery | 1.0 km | 90% |
| Church Avenue Medical Group | 1.1 km | 85% |
| The Leeds Road Practice | 1.8 km | 90% |
- The Spa Surgery (83% overall experience good)
How do patients rate Strayside Health?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Strayside Health as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at Strayside Health?
15,607 patients were registered in September 2026, down 2.1% on a year earlier.
What is Strayside Health's CQC rating?
Good overall, published in June 2016.
How many GPs does Strayside Health have?
3.6 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 4,335 patients per GP against 2,171 across England.
Are appointments at Strayside Health face to face?
40% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Strayside Health's phone number?
01423 566574.