The Leeds Road Practice, Harrogate: patient reviews and CQC rating
The Leeds Road Practice is a GP practice in Harrogate with 15,762 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 7.9 full-time-equivalent qualified GPs, or 2,001 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Leeds Road Practice
Its best result against England is the share who described their last contact with the practice as good: 90%, above the England figure of 73%. Its result closest to England is the share who found it easy to get through to the practice by phone: 60%, against 57% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 2nd of the 7 practices in Harrogate with 50 or more responses. 60% found it easy to get through by phone (England: 57%). The overall experience result is 14 points higher than in 2025 (76%). 117 patients answered the survey (response rate 38%).
| Survey question | The Leeds Road Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 90% | 79% | 77% |
| Easy to contact by phone | 60% | 59% | 57% |
| Easy to contact via the website | 61% | 62% | 58% |
| Easy to contact via the NHS App | 59% | 59% | 54% |
| Reception team helpful | 94% | 86% | 85% |
| Last contact good | 90% | 76% | 73% |
| Wait for appointment about right | 76% | 71% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 94% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 315 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Leeds Road Practice is Good, published in August 2017. All 5 key questions are rated Good. It held the same rating in the report before (July 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,762 patients were registered at The Leeds Road Practice in September 2026, up 0.6% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 7.9 full-time-equivalent qualified GPs, there are 2,001 patients per GP, close to the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 3.4 nurses and 6.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.3 | 9.3 |
| August 2024 | 7.3 | 9.5 |
| August 2025 | 7.0 | 9.8 |
| August 2026 | 7.9 | 9.6 |
From June 2026 to August 2026 the practice recorded 6,223 appointments a month, or 395 per 1,000 registered patients (England: 510). 90% were face to face (England: 63%). 40% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | The Leeds Road Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 395 | 559 | 510 |
| Face to face | 90% | 64% | 63% |
| Same day as booked | 40% | 43% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (2.1% against 0.8%), osteoporosis (3.0% against 1.2%) and palliative or supportive care needs (0.8% against 0.6%). It has a lower share for diabetes (4.8% against 7.9%), COPD (1.1% against 1.9%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 6.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.2 years for women and 82.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.0% | 15.2% |
| Depression | 18+ yrs | 16.7% | 14.3% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Cancer | All ages | 5.1% | 3.8% |
| Diabetes | 17+ yrs | 4.8% | 7.9% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Osteoporosis | 50+ yrs | 3.0% | 1.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Dementia | All ages | 2.1% | 0.8% |
| Heart failure | All ages | 1.4% | 1.1% |
| COPD | All ages | 1.1% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.6% | 74.9% |
The Leeds Road Practice, Leeds Road Practice, 49-51 Leeds Road, Harrogate, HG2 8AY. Phone: 01423 566636. Website: www.leeds-road-practice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kingswood Surgery | 1.7 km | 90% |
| Moss Healthcare Harrogate | 1.7 km | 78% |
| The Spa Surgery | 1.8 km | 83% |
| Strayside Health | 1.8 km | 82% |
| Church Avenue Medical Group | 2.8 km | 85% |
- Church Avenue Medical Group (85% overall experience good)
- Kingswood Surgery (90% overall experience good)
- Moss Healthcare Harrogate (78% overall experience good)
How do patients rate The Leeds Road Practice?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of The Leeds Road Practice as good, above the England figure of 77%. 60% found it easy to get through by phone.
How many patients are registered at The Leeds Road Practice?
15,762 patients were registered in September 2026, up 0.6% on a year earlier.
What is The Leeds Road Practice's CQC rating?
Good overall, published in August 2017.
How many GPs does The Leeds Road Practice have?
7.9 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,001 patients per GP against 2,171 across England.
Are appointments at The Leeds Road Practice face to face?
90% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Leeds Road Practice's phone number?
01423 566636.