Stockwell Road Surgery, Knaresborough: patient reviews and CQC rating
Stockwell Road Surgery is a GP practice in Knaresborough with 8,842 registered patients (September 2026). In the 2026 GP Patient Survey, 98% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Outstanding overall, in a report published in July 2018. It has 4.7 full-time-equivalent qualified GPs, or 1,900 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Stockwell Road Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 96%, above the England figure of 57%. Its result closest to England is the share who said the wait for their last appointment was about right: 72%, against 69% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 1st of the 3 practices in Knaresborough with 50 or more responses. 96% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (91%). 97 patients answered the survey (response rate 32%).
| Survey question | Stockwell Road Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 98% | 79% | 77% |
| Easy to contact by phone | 96% | 59% | 57% |
| Easy to contact via the website | 83% | 62% | 58% |
| Easy to contact via the NHS App | 92% | 59% | 54% |
| Reception team helpful | 99% | 86% | 85% |
| Last contact good | 93% | 76% | 73% |
| Wait for appointment about right | 72% | 71% | 69% |
| Listened to well | 98% | 88% | 87% |
| Treated with care and concern | 96% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 96% | 91% | 90% |
CQC's overall rating for Stockwell Road Surgery is Outstanding, published in July 2018. 2 key questions are rated differently: Safe Good and Effective Good. It held the same rating in the report before (November 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
8,842 patients were registered at Stockwell Road Surgery in September 2026, up 3.1% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 4.7 full-time-equivalent qualified GPs, there are 1,900 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 1.2 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 4.0 |
| August 2024 | 4.0 | 7.0 |
| August 2025 | 4.0 | 5.1 |
| August 2026 | 4.7 | 6.6 |
From June 2026 to August 2026 the practice recorded 4,356 appointments a month, or 493 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 25% took place on the day they were booked and 14% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Stockwell Road Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 493 | 559 | 510 |
| Face to face | 74% | 64% | 63% |
| Same day as booked | 25% | 43% | 45% |
| More than 28 days after booking | 14% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.5% against 0.8%), osteoporosis (2.0% against 1.2%) and cancer (5.5% against 3.8%). The practice's patients live in areas with an average deprivation score of 10.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.7 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.3% | 14.3% |
| High blood pressure | All ages | 16.0% | 15.2% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Cancer | All ages | 5.5% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Dementia | All ages | 1.5% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 85.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.4% | 74.9% |
Stockwell Road Surgery, The Surgery, 21 Stockwell Road, Knaresborough, HG5 0JY. Phone: 01423 867433. Website: www.stockwellroadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Beech House Surgery | 0.1 km | 85% |
| Eastgate Medical Group | 0.6 km | 73% |
| Kingswood Surgery | 4.0 km | 90% |
| The Spa Surgery | 4.5 km | 83% |
| Strayside Health | 4.5 km | 82% |
- Beech House Surgery (85% overall experience good)
- Church Lane Surgery (84% overall experience good)
- Eastgate Medical Group (73% overall experience good)
- Nidderdale Group Practice (77% overall experience good)
- Springbank Surgery (97% overall experience good)
How do patients rate Stockwell Road Surgery?
In the 2026 GP Patient Survey, 98% of patients described their overall experience of Stockwell Road Surgery as good, above the England figure of 77%. 96% found it easy to get through by phone.
How many patients are registered at Stockwell Road Surgery?
8,842 patients were registered in September 2026, up 3.1% on a year earlier.
What is Stockwell Road Surgery's CQC rating?
Outstanding overall, published in July 2018.
How many GPs does Stockwell Road Surgery have?
4.7 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,900 patients per GP against 2,171 across England.
Are appointments at Stockwell Road Surgery face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Stockwell Road Surgery's phone number?
01423 867433.