Edenbridge Medical Practice, Edenbridge: patient reviews and CQC rating
Edenbridge Medical Practice is a GP practice in Edenbridge with 13,516 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Kent and Medway: 73%). The Care Quality Commission rates it Good overall, in a report published in May 2018. It has 5.1 full-time-equivalent qualified GPs, or 2,671 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Edenbridge Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 80%, above the England figure of 58%. Its weakest is the share who found it easy to get through to the practice by phone: 45%, below the England figure of 57%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
45% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (81%). 99 patients answered the survey (response rate 32%).
| Survey question | Edenbridge Medical Practice | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 85% | 73% | 77% |
| Easy to contact by phone | 45% | 48% | 57% |
| Easy to contact via the website | 80% | 52% | 58% |
| Easy to contact via the NHS App | 53% | 50% | 54% |
| Reception team helpful | 80% | 82% | 85% |
| Last contact good | 80% | 67% | 73% |
| Wait for appointment about right | 73% | 65% | 69% |
| Listened to well | 91% | 85% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 91% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 99 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Edenbridge Medical Practice is Good, published in May 2018. All 5 key questions are rated Good. It held the same rating in the report before (December 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,516 patients were registered at Edenbridge Medical Practice in September 2026, almost the same as a year earlier.
22% of its patients are aged 65 or over, against 19% across England. With 5.1 full-time-equivalent qualified GPs, there are 2,671 patients per GP, more than the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 3.1 nurses and 4.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 5.3 |
| August 2024 | 5.1 | 6.1 |
| August 2025 | 5.1 | 5.1 |
| August 2026 | 5.1 | 6.4 |
From June 2026 to August 2026 the practice recorded 15,562 appointments a month, or 1,151 per 1,000 registered patients (England: 510). 28% were face to face (England: 63%). 79% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Edenbridge Medical Practice | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 1,151 | 457 | 510 |
| Face to face | 28% | 62% | 63% |
| Same day as booked | 79% | 41% | 45% |
| More than 28 days after booking | 3% | 7% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.2% against 2.2%) and cancer (5.2% against 3.8%). The practice's patients live in areas with an average deprivation score of 17.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.6 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.1% | 15.2% |
| Depression | 18+ yrs | 15.2% | 14.3% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| Cancer | All ages | 5.2% | 3.8% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Heart failure | All ages | 1.3% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.2% | 74.9% |
Edenbridge Medical Practice, Edenbridge Memorial Health Centre, Four Elms Road, Edenbridge, TN8 6FY. Phone: 01732 865055. Website: www.edenbridgemedicalpractice.nhs.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lingfield Surgery | 6.7 km | 68% |
| Westerham Practice | 7.1 km | 70% |
| Oxted Health Centre | 7.6 km | 68% |
| Dr MK Patel and partners | 9.6 km | 80% |
| Pond Tail Surgery | 10.4 km | 92% |
- Amherst Medical Practice (86% overall experience good)
- Borough Green Medical Practice (88% overall experience good)
- Otford Medical Practice (69% overall experience good)
- South Park Medical Practice (70% overall experience good)
- St John's Medical Practice (67% overall experience good)
- Town Medical Centre (90% overall experience good)
- Westerham Practice (70% overall experience good)
How do patients rate Edenbridge Medical Practice?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Edenbridge Medical Practice as good, above the England figure of 77%. 45% found it easy to get through by phone.
How many patients are registered at Edenbridge Medical Practice?
13,516 patients were registered in September 2026, up 0.4% on a year earlier.
What is Edenbridge Medical Practice's CQC rating?
Good overall, published in May 2018.
How many GPs does Edenbridge Medical Practice have?
5.1 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,671 patients per GP against 2,171 across England.
Are appointments at Edenbridge Medical Practice face to face?
28% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Edenbridge Medical Practice's phone number?
01732 865055.