St John's Medical Practice, Sevenoaks: patient reviews and CQC rating
St John's Medical Practice is a GP practice in Sevenoaks with 8,151 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77% (Kent and Medway: 73%). The Care Quality Commission rates it Requires Improvement overall, in a report published in August 2022. It has 2.4 full-time-equivalent qualified GPs, or 3,384 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St John's Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 77%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 40%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 6th of the 6 practices in Sevenoaks with 50 or more responses. 40% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (64%). 127 patients answered the survey (response rate 32%).
| Survey question | St John's Medical Practice | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 67% | 73% | 77% |
| Easy to contact by phone | 40% | 48% | 57% |
| Easy to contact via the website | 56% | 52% | 58% |
| Easy to contact via the NHS App | 48% | 50% | 54% |
| Reception team helpful | 83% | 82% | 85% |
| Last contact good | 65% | 67% | 73% |
| Wait for appointment about right | 77% | 65% | 69% |
| Listened to well | 83% | 85% | 87% |
| Treated with care and concern | 81% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 91% | 93% |
| Needs met | 87% | 89% | 90% |
In the Friends and Family Test for July 2026, 94% of 35 responses rated the practice good or very good (England: 92%).
CQC's overall rating for St John's Medical Practice is Requires Improvement, published in August 2022. One key question is rated differently: Caring Good. Its previous overall rating was Good (February 2017).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
8,151 patients were registered at St John's Medical Practice in September 2026, down 3.3% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 3,384 patients per GP, more than the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 1.8 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.8 | 2.8 |
| August 2024 | 1.3 | 1.3 |
| August 2025 | 1.7 | 1.7 |
| August 2026 | 2.4 | 2.4 |
From June 2026 to August 2026 the practice recorded 2,674 appointments a month, or 328 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 45% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | St John's Medical Practice | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 328 | 457 | 510 |
| Face to face | 64% | 62% | 63% |
| Same day as booked | 45% | 41% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.6% against 1.2%), heart failure (0.6% against 1.1%) and coronary heart disease (1.9% against 3.0%). The practice's patients live in areas with an average deprivation score of 10.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.8 years for women and 81.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.0% | 14.3% |
| High blood pressure | All ages | 10.2% | 15.2% |
| Diabetes | 17+ yrs | 6.7% | 7.9% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Cancer | All ages | 3.4% | 3.8% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.5% | 74.9% |
St John's Medical Practice, 39 St John's Hill, Sevenoaks, TN13 3NT. Phone: 01732 747203. Website: www.stjohnsmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Amherst Medical Practice | 1.1 km | 86% |
| Town Medical Centre | 1.6 km | 90% |
| South Park Medical Practice | 1.7 km | 70% |
| Otford Medical Practice | 3.2 km | 69% |
| Borough Green Medical Practice | 7.5 km | 88% |
- Amherst Medical Practice (86% overall experience good)
- Borough Green Medical Practice (88% overall experience good)
- Edenbridge Medical Practice (85% overall experience good)
- Otford Medical Practice (69% overall experience good)
- South Park Medical Practice (70% overall experience good)
- Town Medical Centre (90% overall experience good)
- Westerham Practice (70% overall experience good)
How do patients rate St John's Medical Practice?
In the 2026 GP Patient Survey, 67% of patients described their overall experience of St John's Medical Practice as good, below the England figure of 77%. 40% found it easy to get through by phone.
How many patients are registered at St John's Medical Practice?
8,151 patients were registered in September 2026, down 3.3% on a year earlier.
What is St John's Medical Practice's CQC rating?
Requires Improvement overall, published in August 2022.
How many GPs does St John's Medical Practice have?
2.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,384 patients per GP against 2,171 across England.
Are appointments at St John's Medical Practice face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St John's Medical Practice's phone number?
01732 747203.