Borough Green Medical Practice, Sevenoaks: patient reviews and CQC rating
Borough Green Medical Practice is a GP practice in Sevenoaks with 15,145 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Kent and Medway: 73%). The Care Quality Commission rates it Good overall, in a report published in December 2017. It has 8.8 full-time-equivalent qualified GPs, or 1,716 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Borough Green Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 74%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 89%, against 93% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 2nd of the 6 practices in Sevenoaks with 50 or more responses. 74% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (81%). 116 patients answered the survey (response rate 40%).
| Survey question | Borough Green Medical Practice | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 88% | 73% | 77% |
| Easy to contact by phone | 74% | 48% | 57% |
| Easy to contact via the website | 74% | 52% | 58% |
| Easy to contact via the NHS App | 67% | 50% | 54% |
| Reception team helpful | 92% | 82% | 85% |
| Last contact good | 81% | 67% | 73% |
| Wait for appointment about right | 70% | 65% | 69% |
| Listened to well | 91% | 85% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 91% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 89% of 54 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Borough Green Medical Practice is Good, published in December 2017. All 5 key questions are rated Good. It held the same rating in the report before (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,145 patients were registered at Borough Green Medical Practice in September 2026, down 2.8% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 8.8 full-time-equivalent qualified GPs, there are 1,716 patients per GP, fewer than the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 2.0 nurses and 8.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.0 | 12.0 |
| August 2024 | 8.4 | 11.3 |
| August 2025 | 9.2 | 10.3 |
| August 2026 | 8.8 | 9.9 |
From June 2026 to August 2026 the practice recorded 8,723 appointments a month, or 576 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 27% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Borough Green Medical Practice | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 576 | 457 | 510 |
| Face to face | 57% | 62% | 63% |
| Same day as booked | 27% | 41% | 45% |
| More than 28 days after booking | 12% | 7% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.0% against 1.2%), palliative or supportive care needs (0.8% against 0.6%) and atrial fibrillation (3.3% against 2.2%). It has a lower share for a learning disability (0.3% against 0.6%), serious mental illness (0.6% against 1.0%) and COPD (1.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 11.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.5 years for women and 82.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.4% | 15.2% |
| Depression | 18+ yrs | 15.4% | 14.3% |
| Diabetes | 17+ yrs | 6.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Asthma | 6+ yrs | 5.7% | 6.6% |
| Cancer | All ages | 5.5% | 3.8% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Heart failure | All ages | 1.4% | 1.1% |
| COPD | All ages | 1.4% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.7% | 74.9% |
Borough Green Medical Practice, Quarry Hill Road, Borough Green, Sevenoaks, TN15 8RQ. Phone: 01732 883161. Website: www.boroughgreenmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| West Malling Group Practice | 7.2 km | 64% |
| St John's Medical Practice | 7.5 km | 67% |
| Hadlow Medical Centre | 7.7 km | 91% |
| Town Medical Centre | 8.1 km | 90% |
| Otford Medical Practice | 8.2 km | 69% |
- Amherst Medical Practice (86% overall experience good)
- Edenbridge Medical Practice (85% overall experience good)
- Otford Medical Practice (69% overall experience good)
- South Park Medical Practice (70% overall experience good)
- St John's Medical Practice (67% overall experience good)
- Town Medical Centre (90% overall experience good)
- Westerham Practice (70% overall experience good)
How do patients rate Borough Green Medical Practice?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Borough Green Medical Practice as good, above the England figure of 77%. 74% found it easy to get through by phone.
How many patients are registered at Borough Green Medical Practice?
15,145 patients were registered in September 2026, down 2.8% on a year earlier.
What is Borough Green Medical Practice's CQC rating?
Good overall, published in December 2017.
How many GPs does Borough Green Medical Practice have?
8.8 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,716 patients per GP against 2,171 across England.
Are appointments at Borough Green Medical Practice face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Borough Green Medical Practice's phone number?
01732 883161.