Amherst Medical Practice, Sevenoaks: patient reviews and CQC rating
Amherst Medical Practice is a GP practice in Sevenoaks with 15,068 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Kent and Medway: 73%). The Care Quality Commission rates it Good overall, in a report published in July 2015. It has 7.6 full-time-equivalent qualified GPs, or 1,994 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Amherst Medical Practice
Its best result against England is the share who described their last contact with the practice as good: 89%, above the England figure of 73%. Its result closest to England is the share who found it easy to get through to the practice by phone: 60%, against 57% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 3rd of the 6 practices in Sevenoaks with 50 or more responses. 60% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (76%). 103 patients answered the survey (response rate 34%).
| Survey question | Amherst Medical Practice | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 86% | 73% | 77% |
| Easy to contact by phone | 60% | 48% | 57% |
| Easy to contact via the website | 64% | 52% | 58% |
| Easy to contact via the NHS App | 70% | 50% | 54% |
| Reception team helpful | 90% | 82% | 85% |
| Last contact good | 89% | 67% | 73% |
| Wait for appointment about right | 85% | 65% | 69% |
| Listened to well | 96% | 85% | 87% |
| Treated with care and concern | 92% | 84% | 86% |
| Confidence and trust in the clinician | 98% | 91% | 93% |
| Needs met | 97% | 89% | 90% |
In the Friends and Family Test for July 2026, 94% of 326 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Amherst Medical Practice is Good, published in July 2015. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,068 patients were registered at Amherst Medical Practice in September 2026, down 1.1% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 7.6 full-time-equivalent qualified GPs, there are 1,994 patients per GP, close to the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 3.5 nurses and 2.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.2 | 8.2 |
| August 2024 | 7.2 | 7.7 |
| August 2025 | 7.1 | 7.6 |
| August 2026 | 7.6 | 7.6 |
From June 2026 to August 2026 the practice recorded 5,895 appointments a month, or 391 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 43% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
64% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Amherst Medical Practice | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 391 | 457 | 510 |
| Face to face | 47% | 62% | 63% |
| Same day as booked | 43% | 41% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.2% against 0.8%), cancer (5.7% against 3.8%) and atrial fibrillation (3.0% against 2.2%). It has a lower share for serious mental illness (0.6% against 1.0%), heart failure (0.8% against 1.1%) and COPD (1.3% against 1.9%). The practice's patients live in areas with an average deprivation score of 7.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.2 years for women and 83.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.8% | 15.2% |
| Depression | 18+ yrs | 14.9% | 14.3% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Cancer | All ages | 5.7% | 3.8% |
| Diabetes | 17+ yrs | 5.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| COPD | All ages | 1.3% | 1.9% |
| Dementia | All ages | 1.2% | 0.8% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.6% | 74.9% |
Amherst Medical Practice, 21 St. Botolphs Road, Sevenoaks, TN13 2RP. Phone: 01732 459255. Website: www.amherstmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Town Medical Centre | 0.7 km | 90% |
| South Park Medical Practice | 0.8 km | 70% |
| St John's Medical Practice | 1.1 km | 67% |
| Otford Medical Practice | 4.1 km | 69% |
| Hildenborough & Tonbridge Medical Group | 7.9 km | 78% |
- Borough Green Medical Practice (88% overall experience good)
- Edenbridge Medical Practice (85% overall experience good)
- Otford Medical Practice (69% overall experience good)
- South Park Medical Practice (70% overall experience good)
- St John's Medical Practice (67% overall experience good)
- Town Medical Centre (90% overall experience good)
- Westerham Practice (70% overall experience good)
How do patients rate Amherst Medical Practice?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Amherst Medical Practice as good, above the England figure of 77%. 60% found it easy to get through by phone.
How many patients are registered at Amherst Medical Practice?
15,068 patients were registered in September 2026, down 1.1% on a year earlier.
What is Amherst Medical Practice's CQC rating?
Good overall, published in July 2015.
How many GPs does Amherst Medical Practice have?
7.6 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 1,994 patients per GP against 2,171 across England.
Are appointments at Amherst Medical Practice face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Amherst Medical Practice's phone number?
01732 459255.