Great Witley Surgery, Worcester: patient reviews and CQC rating
Great Witley Surgery is a GP practice in Worcester with 7,491 registered patients (September 2026). In the 2026 GP Patient Survey, 98% of its patients described their overall experience as good, above the England figure of 77% (Herefordshire and Worcestershire: 80%). The Care Quality Commission rates it Outstanding overall, in a report published in April 2019. It has 5.4 full-time-equivalent qualified GPs, or 1,377 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Great Witley Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 95%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 99%, above the England figure of 93%. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 2nd of the 13 practices in Worcester with 50 or more responses. 95% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (94%). 131 patients answered the survey (response rate 45%).
| Survey question | Great Witley Surgery | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Overall experience good | 98% | 80% | 77% |
| Easy to contact by phone | 95% | 66% | 57% |
| Easy to contact via the website | 70% | 65% | 58% |
| Easy to contact via the NHS App | 74% | 64% | 54% |
| Reception team helpful | 99% | 89% | 85% |
| Last contact good | 98% | 78% | 73% |
| Wait for appointment about right | 90% | 75% | 69% |
| Listened to well | 97% | 89% | 87% |
| Treated with care and concern | 95% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 99% | 92% | 90% |
In the Friends and Family Test for July 2026, 94% of 17 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Great Witley Surgery is Outstanding, published in April 2019. 3 key questions are rated differently: Safe Good, Well-led Good and Effective Good. Its previous overall rating was Good (March 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
7,491 patients were registered at Great Witley Surgery in September 2026, up 0.5% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 5.4 full-time-equivalent qualified GPs, there are 1,377 patients per GP, fewer than the England figure of 2,171 and Herefordshire and Worcestershire's 1,893. The practice also has 3.1 nurses and 3.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 5.3 |
| August 2024 | 6.1 | 8.2 |
| August 2025 | 6.1 | 8.8 |
| August 2026 | 5.4 | 8.4 |
From June 2026 to August 2026 the practice recorded 4,454 appointments a month, or 595 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 34% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Great Witley Surgery | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 595 | 561 | 510 |
| Face to face | 74% | 62% | 63% |
| Same day as booked | 34% | 45% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.5% against 2.2%), stroke or TIA (2.5% against 1.9%) and cancer (5.0% against 3.8%). It has a lower share for osteoporosis (0.3% against 1.2%), a learning disability (0.2% against 0.6%) and serious mental illness (0.4% against 1.0%). The practice's patients live in areas with an average deprivation score of 15.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.7 years for women and 82.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.7% | 15.2% |
| Depression | 18+ yrs | 11.4% | 14.3% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Diabetes | 17+ yrs | 5.8% | 7.9% |
| Cancer | All ages | 5.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% |
| Atrial fibrillation | All ages | 3.5% | 2.2% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Serious mental illness | All ages | 0.4% | 1.0% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.2% | 74.9% |
Great Witley Surgery, The Surgery, Worcester Road, Great Witley, Worcester, WR6 6HR. Phone: 01299 896370.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Stourport Medical Centre | 7.2 km | 85% |
| Ombersley Medical Centre | 9.1 km | 98% |
| Bewdley Medical Centre | 10.0 km | 85% |
| Knightwick Surgery | 10.3 km | 98% |
| Northumberland House Surgery | 12.4 km | 84% |
- Chaddesley Surgery (91% overall experience good)
- Corbett Medical Practice (77% overall experience good)
- Knightwick Surgery (98% overall experience good)
- Ombersley Medical Centre (98% overall experience good)
- Salters Medical Practice (83% overall experience good)
- Spa Medical Practice (79% overall experience good)
How do patients rate Great Witley Surgery?
In the 2026 GP Patient Survey, 98% of patients described their overall experience of Great Witley Surgery as good, above the England figure of 77%. 95% found it easy to get through by phone.
How many patients are registered at Great Witley Surgery?
7,491 patients were registered in September 2026, up 0.5% on a year earlier.
What is Great Witley Surgery's CQC rating?
Outstanding overall, published in April 2019.
How many GPs does Great Witley Surgery have?
5.4 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,377 patients per GP against 2,171 across England.
Are appointments at Great Witley Surgery face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Great Witley Surgery's phone number?
01299 896370.