Knightwick Surgery, Worcester: patient reviews and CQC rating
Knightwick Surgery is a GP practice in Worcester with 5,102 registered patients (September 2026). In the 2026 GP Patient Survey, 98% of its patients described their overall experience as good, above the England figure of 77% (Herefordshire and Worcestershire: 80%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 1.9 full-time-equivalent qualified GPs, or 2,733 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Knightwick Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 96%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 100%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 1st of the 13 practices in Worcester with 50 or more responses. 96% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (99%). 128 patients answered the survey (response rate 48%).
| Survey question | Knightwick Surgery | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Overall experience good | 98% | 80% | 77% |
| Easy to contact by phone | 96% | 66% | 57% |
| Easy to contact via the website | 91% | 65% | 58% |
| Easy to contact via the NHS App | 87% | 64% | 54% |
| Reception team helpful | 99% | 89% | 85% |
| Last contact good | 96% | 78% | 73% |
| Wait for appointment about right | 86% | 75% | 69% |
| Listened to well | 96% | 89% | 87% |
| Treated with care and concern | 98% | 88% | 86% |
| Confidence and trust in the clinician | 100% | 94% | 93% |
| Needs met | 97% | 92% | 90% |
CQC's overall rating for Knightwick Surgery is Good, published in April 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,102 patients were registered at Knightwick Surgery in September 2026, up 0.6% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 2,733 patients per GP, more than the England figure of 2,171 and Herefordshire and Worcestershire's 1,893. The practice also has 1.3 nurses and 5.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 1.9 |
| August 2024 | 1.9 | 1.9 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 1.9 | 1.9 |
From June 2026 to August 2026 the practice recorded 3,007 appointments a month, or 589 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 42% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Knightwick Surgery | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 589 | 561 | 510 |
| Face to face | 67% | 62% | 63% |
| Same day as booked | 42% | 45% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.9% against 1.2%), stroke or TIA (3.3% against 1.9%) and cancer (6.6% against 3.8%). It has a lower share for serious mental illness (0.4% against 1.0%) and depression (10.3% against 14.3%). The practice's patients live in areas with an average deprivation score of 17.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.2 years for women and 81.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.0% | 15.2% |
| Depression | 18+ yrs | 10.3% | 14.3% |
| Asthma | 6+ yrs | 9.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.3% | 4.6% |
| Diabetes | 17+ yrs | 6.6% | 7.9% |
| Cancer | All ages | 6.6% | 3.8% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Atrial fibrillation | All ages | 3.8% | 2.2% |
| Stroke and TIA | All ages | 3.3% | 1.9% |
| Osteoporosis | 50+ yrs | 2.9% | 1.2% |
| COPD | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Serious mental illness | All ages | 0.4% | 1.0% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 84.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 85.6% | 74.9% |
Knightwick Surgery, The Surgery, Knightwick, Worcester, WR6 5PH. Phone: 01886 821279. Website: www.knightwicksurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Nunwell Surgery | 7.8 km | 93% |
| Cradley Surgery | 9.1 km | 95% |
| St Saviours Surgery | 9.8 km | 92% |
| St Johns House Medical Centre | 10.0 km | 68% |
| Great Witley Surgery | 10.3 km | 98% |
- Chaddesley Surgery (91% overall experience good)
- Corbett Medical Practice (77% overall experience good)
- Great Witley Surgery (98% overall experience good)
- Ombersley Medical Centre (98% overall experience good)
- Salters Medical Practice (83% overall experience good)
- Spa Medical Practice (79% overall experience good)
How do patients rate Knightwick Surgery?
In the 2026 GP Patient Survey, 98% of patients described their overall experience of Knightwick Surgery as good, above the England figure of 77%. 96% found it easy to get through by phone.
How many patients are registered at Knightwick Surgery?
5,102 patients were registered in September 2026, up 0.6% on a year earlier.
What is Knightwick Surgery's CQC rating?
Good overall, published in April 2016.
How many GPs does Knightwick Surgery have?
1.9 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,733 patients per GP against 2,171 across England.
Are appointments at Knightwick Surgery face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Knightwick Surgery's phone number?
01886 821279.