Salters Medical Practice, Droitwich: patient reviews and CQC rating
Salters Medical Practice is a GP practice in Droitwich with 8,752 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Herefordshire and Worcestershire: 80%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 3.8 full-time-equivalent qualified GPs, or 2,279 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Salters Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 85%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 43%, against 58% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 2nd of the 4 practices in Droitwich with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (84%). 104 patients answered the survey (response rate 27%).
| Survey question | Salters Medical Practice | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Overall experience good | 83% | 80% | 77% |
| Easy to contact by phone | 54% | 66% | 57% |
| Easy to contact via the website | 43% | 65% | 58% |
| Easy to contact via the NHS App | 44% | 64% | 54% |
| Reception team helpful | 88% | 89% | 85% |
| Last contact good | 76% | 78% | 73% |
| Wait for appointment about right | 85% | 75% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 85% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 93% | 92% | 90% |
In the Friends and Family Test for July 2026, 96% of 251 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Salters Medical Practice is Good, published in November 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,752 patients were registered at Salters Medical Practice in September 2026, down 0.5% on a year earlier (England: down 1.1%).
27% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 2,279 patients per GP, close to the England figure of 2,171 and Herefordshire and Worcestershire's 1,893. The practice also has 2.1 nurses and 2.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.1 | 4.9 |
| August 2024 | 5.0 | 7.1 |
| August 2025 | 5.6 | 7.2 |
| August 2026 | 3.8 | 5.5 |
From June 2026 to August 2026 the practice recorded 5,670 appointments a month, or 648 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 42% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Salters Medical Practice | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 648 | 561 | 510 |
| Face to face | 60% | 62% | 63% |
| Same day as booked | 42% | 45% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.1% against 0.6%), osteoporosis (2.2% against 1.2%) and cancer (6.1% against 3.8%). The practice's patients live in areas with an average deprivation score of 18.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.7 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.4% | 15.2% |
| Depression | 18+ yrs | 16.1% | 14.3% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Cancer | All ages | 6.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| COPD | All ages | 2.4% | 1.9% |
| Osteoporosis | 50+ yrs | 2.2% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.5% | 0.8% |
| Heart failure | All ages | 1.3% | 1.1% |
| Palliative care | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.8% | 74.9% |
Salters Medical Practice, Ombersley Street East, Droitwich, WR9 8RD. Phone: 01905 773535. Website: www.salters.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Spa Medical Practice | 0.0 km | 79% |
| Corbett Medical Practice | 0.5 km | 77% |
| Ombersley Medical Centre | 5.3 km | 98% |
| Elbury Moor Medical Centre | 7.3 km | 68% |
| Barbourne Health Centre | 8.1 km | 81% |
- Chaddesley Surgery (91% overall experience good)
- Corbett Medical Practice (77% overall experience good)
- Great Witley Surgery (98% overall experience good)
- Knightwick Surgery (98% overall experience good)
- Ombersley Medical Centre (98% overall experience good)
- Spa Medical Practice (79% overall experience good)
How do patients rate Salters Medical Practice?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Salters Medical Practice as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Salters Medical Practice?
8,752 patients were registered in September 2026, down 0.5% on a year earlier.
What is Salters Medical Practice's CQC rating?
Good overall, published in November 2016.
How many GPs does Salters Medical Practice have?
3.8 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,279 patients per GP against 2,171 across England.
Are appointments at Salters Medical Practice face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Salters Medical Practice's phone number?
01905 773535.