Bewdley Medical Centre, Bewdley: patient reviews and CQC rating
Bewdley Medical Centre is a GP practice in Bewdley with 15,306 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Herefordshire and Worcestershire: 80%). The Care Quality Commission rates it Requires Improvement overall, in a report published in September 2022. It has 7.4 full-time-equivalent qualified GPs, or 2,076 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bewdley Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 80%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 94%, against 93% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
70% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (80%). 120 patients answered the survey (response rate 40%).
| Survey question | Bewdley Medical Centre | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Overall experience good | 85% | 80% | 77% |
| Easy to contact by phone | 70% | 66% | 57% |
| Easy to contact via the website | 80% | 65% | 58% |
| Easy to contact via the NHS App | 80% | 64% | 54% |
| Reception team helpful | 95% | 89% | 85% |
| Last contact good | 77% | 78% | 73% |
| Wait for appointment about right | 83% | 75% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 93% | 92% | 90% |
In the Friends and Family Test for July 2026, 97% of 882 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bewdley Medical Centre is Requires Improvement, published in September 2022. 3 key questions are rated differently: Well-led Good, Caring Good and Responsive Good. Its previous overall rating was Good (October 2017).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
15,306 patients were registered at Bewdley Medical Centre in September 2026, up 0.6% on a year earlier (England: down 1.1%).
34% of its patients are aged 65 or over, against 19% across England. With 7.4 full-time-equivalent qualified GPs, there are 2,076 patients per GP, close to the England figure of 2,171 and Herefordshire and Worcestershire's 1,893. The practice also has 10.0 nurses and 6.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.6 | 11.6 |
| August 2024 | 7.2 | 8.3 |
| August 2025 | 7.4 | 8.4 |
| August 2026 | 7.4 | 8.0 |
From June 2026 to August 2026 the practice recorded 11,389 appointments a month, or 744 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 38% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
30% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Bewdley Medical Centre | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 744 | 561 | 510 |
| Face to face | 53% | 62% | 63% |
| Same day as booked | 38% | 45% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.5% against 0.6%), osteoporosis (2.8% against 1.2%) and heart failure (2.3% against 1.1%). It has a lower share for a learning disability (0.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 19.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.6 years for women and 80.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 25.8% | 15.2% |
| Depression | 18+ yrs | 19.6% | 14.3% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 9.3% | 4.6% |
| Asthma | 6+ yrs | 8.7% | 6.6% |
| Cancer | All ages | 7.0% | 3.8% |
| Coronary heart disease | All ages | 4.9% | 3.0% |
| Atrial fibrillation | All ages | 4.3% | 2.2% |
| Stroke and TIA | All ages | 3.4% | 1.9% |
| Osteoporosis | 50+ yrs | 2.8% | 1.2% |
| Heart failure | All ages | 2.3% | 1.1% |
| COPD | All ages | 2.2% | 1.9% |
| Palliative care | All ages | 1.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.3% | 74.9% |
Bewdley Medical Centre, Dog lane, Bewdley, DY12 2EG. Phone: 01299 402157.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Northumberland House Surgery | 3.9 km | 84% |
| Aylmer Lodge Cookley Partnership | 3.9 km | 86% |
| Church Street Surgery | 4.7 km | 78% |
| Kidderminster Medical Centre | 5.0 km | 81% |
| Stourport Medical Centre | 5.1 km | 85% |
- Church Street Surgery (78% overall experience good)
- Hagley Surgery (91% overall experience good)
- Kidderminster Medical Centre (81% overall experience good)
- Stourport Medical Centre (85% overall experience good)
How do patients rate Bewdley Medical Centre?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Bewdley Medical Centre as good, above the England figure of 77%. 70% found it easy to get through by phone.
How many patients are registered at Bewdley Medical Centre?
15,306 patients were registered in September 2026, up 0.6% on a year earlier.
What is Bewdley Medical Centre's CQC rating?
Requires Improvement overall, published in September 2022.
How many GPs does Bewdley Medical Centre have?
7.4 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 2,076 patients per GP against 2,171 across England.
Are appointments at Bewdley Medical Centre face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bewdley Medical Centre's phone number?
01299 402157.