Aylmer Lodge Cookley Partnership, Kidderminster: patient reviews and CQC rating
Aylmer Lodge Cookley Partnership is a GP practice in Kidderminster with 15,853 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Herefordshire and Worcestershire: 80%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 7.7 full-time-equivalent qualified GPs, or 2,061 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Aylmer Lodge Cookley Partnership
Its best result against England is the share who found it easy to contact the practice using the NHS App: 76%, above the England figure of 54%. Its weakest is the share who said the healthcare professional was good at listening to them: 86%, against 87% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 4th of the 8 practices in Kidderminster with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (84%). 108 patients answered the survey (response rate 32%).
| Survey question | Aylmer Lodge Cookley Partnership | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Overall experience good | 86% | 80% | 77% |
| Easy to contact by phone | 76% | 66% | 57% |
| Easy to contact via the website | 63% | 65% | 58% |
| Easy to contact via the NHS App | 76% | 64% | 54% |
| Reception team helpful | 91% | 89% | 85% |
| Last contact good | 86% | 78% | 73% |
| Wait for appointment about right | 82% | 75% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 90% | 92% | 90% |
In the Friends and Family Test for July 2026, 95% of 521 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Aylmer Lodge Cookley Partnership is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,853 patients were registered at Aylmer Lodge Cookley Partnership in September 2026, up 1.1% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 7.7 full-time-equivalent qualified GPs, there are 2,061 patients per GP, close to the England figure of 2,171 and Herefordshire and Worcestershire's 1,893. The practice also has 7.3 nurses and 5.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.1 | 10.3 |
| August 2024 | 7.1 | 9.7 |
| August 2025 | 8.4 | 10.1 |
| August 2026 | 7.7 | 9.8 |
From June 2026 to August 2026 the practice recorded 10,252 appointments a month, or 647 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 40% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Aylmer Lodge Cookley Partnership | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 647 | 561 | 510 |
| Face to face | 59% | 62% | 63% |
| Same day as booked | 40% | 45% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.9% against 1.2%), palliative or supportive care needs (1.7% against 0.6%) and chronic kidney disease (7.9% against 4.6%). The practice's patients live in areas with an average deprivation score of 22.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.7 years for women and 78.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.5% | 15.2% |
| Depression | 18+ yrs | 19.0% | 14.3% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.9% | 4.6% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Cancer | All ages | 5.9% | 3.8% |
| Osteoporosis | 50+ yrs | 3.9% | 1.2% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| COPD | All ages | 2.5% | 1.9% |
| Palliative care | All ages | 1.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.6% | 0.8% |
| Heart failure | All ages | 1.6% | 1.1% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.8% | 74.9% |
Aylmer Lodge Cookley Partnership, Aylmer Lodge Surgery, Hume Street, Kidderminster, DY11 6SF. Phone: 01562 822015. Website: www.aylmerlodge.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Northumberland House Surgery | 0.0 km | 84% |
| Church Street Surgery | 0.9 km | 78% |
| Kidderminster Medical Centre | 1.1 km | 81% |
| Stanmore House Surgery | 2.2 km | 85% |
| Wolverley Surgery | 3.0 km | 95% |
- Northumberland House Surgery (84% overall experience good)
- Stanmore House Surgery (85% overall experience good)
- Wolverley Surgery (95% overall experience good)
How do patients rate Aylmer Lodge Cookley Partnership?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Aylmer Lodge Cookley Partnership as good, above the England figure of 77%. 76% found it easy to get through by phone.
How many patients are registered at Aylmer Lodge Cookley Partnership?
15,853 patients were registered in September 2026, up 1.1% on a year earlier.
What is Aylmer Lodge Cookley Partnership's CQC rating?
Good overall, published in December 2016.
How many GPs does Aylmer Lodge Cookley Partnership have?
7.7 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,061 patients per GP against 2,171 across England.
Are appointments at Aylmer Lodge Cookley Partnership face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Aylmer Lodge Cookley Partnership's phone number?
01562 822015.