Stanmore House Surgery, Kidderminster: patient reviews and CQC rating
Stanmore House Surgery is a GP practice in Kidderminster with 9,610 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Herefordshire and Worcestershire: 80%). The Care Quality Commission rates it Outstanding overall, in a report published in January 2019. It has 5.0 full-time-equivalent qualified GPs, or 1,907 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Stanmore House Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 90%, above the England figure of 69%. Its result closest to England is the share who said they were treated with care and concern: 87%, against 86% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 5th of the 8 practices in Kidderminster with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (84%). 123 patients answered the survey (response rate 32%).
| Survey question | Stanmore House Surgery | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Overall experience good | 85% | 80% | 77% |
| Easy to contact by phone | 69% | 66% | 57% |
| Easy to contact via the website | 64% | 65% | 58% |
| Easy to contact via the NHS App | 64% | 64% | 54% |
| Reception team helpful | 90% | 89% | 85% |
| Last contact good | 75% | 78% | 73% |
| Wait for appointment about right | 90% | 75% | 69% |
| Listened to well | 90% | 89% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 94% | 92% | 90% |
In the Friends and Family Test for July 2026, 95% of 320 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Stanmore House Surgery is Outstanding, published in January 2019. 3 key questions are rated differently: Well-led Good, Caring Good and Effective Good. Its previous overall rating was Good (April 2015).
| Key question | Rating |
|---|---|
| Safe | Outstanding |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
9,610 patients were registered at Stanmore House Surgery in September 2026, almost the same as a year earlier.
25% of its patients are aged 65 or over, against 19% across England. With 5.0 full-time-equivalent qualified GPs, there are 1,907 patients per GP, fewer than the England figure of 2,171 and Herefordshire and Worcestershire's 1,893. The practice also has 2.3 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.9 | 4.9 |
| August 2024 | 5.8 | 5.8 |
| August 2025 | 5.8 | 5.8 |
| August 2026 | 5.0 | 5.0 |
From June 2026 to August 2026 the practice recorded 7,196 appointments a month, or 749 per 1,000 registered patients (England: 510). 82% were face to face (England: 63%). 58% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Stanmore House Surgery | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 749 | 561 | 510 |
| Face to face | 82% | 62% | 63% |
| Same day as booked | 58% | 45% | 45% |
| More than 28 days after booking | 5% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.7% against 0.6%), dementia (1.8% against 0.8%) and stroke or TIA (3.2% against 1.9%). The practice's patients live in areas with an average deprivation score of 19.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.0 years for women and 78.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.3% | 14.3% |
| High blood pressure | All ages | 20.2% | 15.2% |
| Asthma | 6+ yrs | 9.3% | 6.6% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.2% | 4.6% |
| Cancer | All ages | 4.9% | 3.8% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Stroke and TIA | All ages | 3.2% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| Dementia | All ages | 1.8% | 0.8% |
| Palliative care | All ages | 1.7% | 0.6% |
| Heart failure | All ages | 1.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.3% | 74.9% |
Stanmore House Surgery, Linden Avenue, Kidderminster, DY10 3AA. Phone: 01562 822647. Website: www.stanmorehousesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kidderminster Medical Centre | 1.1 km | 81% |
| Church Street Surgery | 1.3 km | 78% |
| Northumberland House Surgery | 2.2 km | 84% |
| Aylmer Lodge Cookley Partnership | 2.2 km | 86% |
| Wolverley Surgery | 2.7 km | 95% |
- Aylmer Lodge Cookley Partnership (86% overall experience good)
- Northumberland House Surgery (84% overall experience good)
- Wolverley Surgery (95% overall experience good)
How do patients rate Stanmore House Surgery?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Stanmore House Surgery as good, above the England figure of 77%. 69% found it easy to get through by phone.
How many patients are registered at Stanmore House Surgery?
9,610 patients were registered in September 2026, down 0.2% on a year earlier.
What is Stanmore House Surgery's CQC rating?
Outstanding overall, published in January 2019.
How many GPs does Stanmore House Surgery have?
5.0 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,907 patients per GP against 2,171 across England.
Are appointments at Stanmore House Surgery face to face?
82% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Stanmore House Surgery's phone number?
01562 822647.