Wolverley Surgery, Kidderminster: patient reviews and CQC rating
Wolverley Surgery is a GP practice in Kidderminster with 4,179 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (Herefordshire and Worcestershire: 80%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 3.0 full-time-equivalent qualified GPs, or 1,381 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wolverley Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 84%, above the England figure of 57%. Its result closest to England is the share who found it easy to contact the practice through its website: 60%, against 58% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 2nd of the 8 practices in Kidderminster with 50 or more responses. 84% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (92%). 110 patients answered the survey (response rate 41%).
| Survey question | Wolverley Surgery | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Overall experience good | 95% | 80% | 77% |
| Easy to contact by phone | 84% | 66% | 57% |
| Easy to contact via the website | 60% | 65% | 58% |
| Easy to contact via the NHS App | 60% | 64% | 54% |
| Reception team helpful | 96% | 89% | 85% |
| Last contact good | 88% | 78% | 73% |
| Wait for appointment about right | 94% | 75% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 93% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 98% | 92% | 90% |
In the Friends and Family Test for July 2026, 99% of 192 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wolverley Surgery is Good, published in April 2017. One key question is rated differently: Caring Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
4,179 patients were registered at Wolverley Surgery in September 2026, up 3.5% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 1,381 patients per GP, fewer than the England figure of 2,171 and Herefordshire and Worcestershire's 1,893. The practice also has 1.7 nurses and 3.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.7 | 2.7 |
| August 2025 | 3.0 | 3.0 |
| August 2026 | 3.0 | 3.0 |
From June 2026 to August 2026 the practice recorded 2,776 appointments a month, or 664 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 52% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Wolverley Surgery | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 664 | 561 | 510 |
| Face to face | 53% | 62% | 63% |
| Same day as booked | 52% | 45% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (8.1% against 4.6%), cancer (6.6% against 3.8%) and COPD (2.8% against 1.9%). It has a lower share for serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 18.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.9 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.3% | 15.2% |
| Depression | 18+ yrs | 17.5% | 14.3% |
| Asthma | 6+ yrs | 9.6% | 6.6% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.1% | 4.6% |
| Cancer | All ages | 6.6% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| COPD | All ages | 2.8% | 1.9% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% |
| Heart failure | All ages | 1.4% | 1.1% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.5% | 74.9% |
Wolverley Surgery, Wolverley, Kidderminster, DY11 5TH. Phone: 01562 850800.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kidderminster Medical Centre | 2.5 km | 81% |
| Church Street Surgery | 2.5 km | 78% |
| Stanmore House Surgery | 2.7 km | 85% |
| Northumberland House Surgery | 3.0 km | 84% |
| Aylmer Lodge Cookley Partnership | 3.0 km | 86% |
- Aylmer Lodge Cookley Partnership (86% overall experience good)
- Northumberland House Surgery (84% overall experience good)
- Stanmore House Surgery (85% overall experience good)
How do patients rate Wolverley Surgery?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of Wolverley Surgery as good, above the England figure of 77%. 84% found it easy to get through by phone.
How many patients are registered at Wolverley Surgery?
4,179 patients were registered in September 2026, up 3.5% on a year earlier.
What is Wolverley Surgery's CQC rating?
Good overall, published in April 2017.
How many GPs does Wolverley Surgery have?
3.0 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,381 patients per GP against 2,171 across England.
Are appointments at Wolverley Surgery face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wolverley Surgery's phone number?
01562 850800.