Woodlawn Medical Centre - Kudra, Twickenham: patient reviews and CQC rating
Woodlawn Medical Centre - Kudra is a GP practice in Twickenham with 5,195 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77% (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in December 2022. It has 2.6 full-time-equivalent qualified GPs, or 1,968 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodlawn Medical Centre - Kudra
Its best result against England is the share who found it easy to contact the practice using the NHS App: 57%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 48%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 11th of the 11 practices in Twickenham with 50 or more responses. 47% found it easy to get through by phone (England: 57%). The overall experience result is 11 points lower than in 2025 (78%). 95 patients answered the survey (response rate 19%).
| Survey question | Woodlawn Medical Centre - Kudra | South West London | England |
|---|---|---|---|
| Overall experience good | 67% | 81% | 77% |
| Easy to contact by phone | 47% | 64% | 57% |
| Easy to contact via the website | 59% | 64% | 58% |
| Easy to contact via the NHS App | 57% | 57% | 54% |
| Reception team helpful | 69% | 87% | 85% |
| Last contact good | 60% | 77% | 73% |
| Wait for appointment about right | 48% | 71% | 69% |
| Listened to well | 79% | 88% | 87% |
| Treated with care and concern | 77% | 87% | 86% |
| Confidence and trust in the clinician | 82% | 93% | 93% |
| Needs met | 81% | 91% | 90% |
In the Friends and Family Test for July 2026, 82% of 11 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Woodlawn Medical Centre - Kudra is Good, published in December 2022. All 5 key questions are rated Good. It held the same rating in the report before (February 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,195 patients were registered at Woodlawn Medical Centre - Kudra in September 2026, up 2.6% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 1,968 patients per GP, close to the England figure of 2,171 and South West London's 2,060. The practice also has 0.7 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.6 | 3.7 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 2.0 | 3.1 |
| August 2026 | 2.6 | 3.2 |
From June 2026 to August 2026 the practice recorded 2,381 appointments a month, or 458 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 28% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Woodlawn Medical Centre - Kudra | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 458 | 434 | 510 |
| Face to face | 55% | 58% | 63% |
| Same day as booked | 28% | 46% | 45% |
| More than 28 days after booking | 3% | 3% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a lower share of patients for peripheral arterial disease (0.2% against 0.6%), heart failure (0.6% against 1.1%) and depression (8.7% against 14.3%). The practice's patients live in areas with an average deprivation score of 16.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.1 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.4% | 15.2% |
| Depression | 18+ yrs | 8.7% | 14.3% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 4.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Cancer | All ages | 2.9% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| COPD | All ages | 1.2% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.0% | 74.9% |
Woodlawn Medical Centre - Kudra, 19 Powder Mill Lane, Twickenham, TW2 6EE. Phone: 020 8894 4242.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Jubilee Surgery - Boohan | 0.3 km | 86% |
| Dr Vishwambhar Sinha | 0.3 km | 83% |
| Staines Road Surgery | 0.8 km | 85% |
| Twickenham Park Medical Centre | 1.1 km | 80% |
| Little Park Surgery | 1.5 km | 78% |
- Cross Deep Surgery (89% overall experience good)
- Dr Vishwambhar Sinha (83% overall experience good)
- Jubilee Surgery - Boohan (86% overall experience good)
- Richmond Lock Surgery (93% overall experience good)
- The York Medical Practice (81% overall experience good)
- Twickenham Park Surgery - Johal (88% overall experience good)
How do patients rate Woodlawn Medical Centre - Kudra?
In the 2026 GP Patient Survey, 67% of patients described their overall experience of Woodlawn Medical Centre - Kudra as good, below the England figure of 77%. 47% found it easy to get through by phone.
How many patients are registered at Woodlawn Medical Centre - Kudra?
5,195 patients were registered in September 2026, up 2.6% on a year earlier.
What is Woodlawn Medical Centre - Kudra's CQC rating?
Good overall, published in December 2022.
How many GPs does Woodlawn Medical Centre - Kudra have?
2.6 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,968 patients per GP against 2,171 across England.
Are appointments at Woodlawn Medical Centre - Kudra face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodlawn Medical Centre - Kudra's phone number?
020 8894 4242.