Abbeyview Surgery, Peterborough: patient reviews and CQC rating
Abbeyview Surgery is a GP practice in Peterborough with 9,347 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Lincolnshire: 74%). The Care Quality Commission rates it Outstanding overall, in a report published in April 2020. It has 1.5 full-time-equivalent qualified GPs, or 6,373 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Abbeyview Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 66%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 50%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 11th of the 23 practices in Peterborough with 50 or more responses. 40% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (55%). 94 patients answered the survey (response rate 30%).
| Survey question | Abbeyview Surgery | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 66% | 74% | 77% |
| Easy to contact by phone | 40% | 54% | 57% |
| Easy to contact via the website | 68% | 58% | 58% |
| Easy to contact via the NHS App | 66% | 53% | 54% |
| Reception team helpful | 83% | 85% | 85% |
| Last contact good | 73% | 71% | 73% |
| Wait for appointment about right | 50% | 72% | 69% |
| Listened to well | 81% | 85% | 87% |
| Treated with care and concern | 81% | 84% | 86% |
| Confidence and trust in the clinician | 82% | 92% | 93% |
| Needs met | 83% | 90% | 90% |
In the Friends and Family Test for July 2026, 57% of 14 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Abbeyview Surgery is Outstanding, published in April 2020. One key question is rated differently: Safe Good. Its previous overall rating was Good (December 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Outstanding |
9,347 patients were registered at Abbeyview Surgery in September 2026, up 1.4% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 6,373 patients per GP, more than the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 3.1 nurses and 5.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 2.7 | 2.7 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.5 | 1.5 |
From June 2026 to August 2026 the practice recorded 4,005 appointments a month, or 428 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 25% took place on the day they were booked and 11% more than 28 days after booking (England: 45% and 5%).
22% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Abbeyview Surgery | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 428 | 600 | 510 |
| Face to face | 76% | 65% | 63% |
| Same day as booked | 25% | 44% | 45% |
| More than 28 days after booking | 11% | 7% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.1% against 1.1%), osteoporosis (2.1% against 1.2%) and chronic kidney disease (6.2% against 4.6%). It has a lower share for serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 20.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.8 years for women and 81.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.2% | 15.2% |
| Depression | 18+ yrs | 17.6% | 14.3% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Heart failure | All ages | 2.1% | 1.1% |
| COPD | All ages | 2.0% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Abbeyview Surgery, Thorney Road, Crowland, Peterborough, PE6 0AL. Phone: 01733 210254. Website: www.abbeyviewsurgery.net.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Jenner Healthcare | 6.9 km | 64% |
| Nightingale Medical Centre | 9.4 km | 59% |
| The Deepings Practice | 10.4 km | 49% |
| Thistlemoor Road Surgery | 10.5 km | 69% |
| Central Medical Centre | 11.0 km | 75% |
- Dr P D Cregor & Partners (86% overall experience good)
- Gosberton Medical Centre (74% overall experience good)
- Holbeach Medical Centre (73% overall experience good)
- Littlebury Medical Centre (81% overall experience good)
- Moulton Medical Centre (65% overall experience good)
- Sutterton Surgery (87% overall experience good)
- Suttons Medical Group (74% overall experience good)
- The Deepings Practice (49% overall experience good)
How do patients rate Abbeyview Surgery?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Abbeyview Surgery as good, below the England figure of 77%. 40% found it easy to get through by phone.
How many patients are registered at Abbeyview Surgery?
9,347 patients were registered in September 2026, up 1.4% on a year earlier.
What is Abbeyview Surgery's CQC rating?
Outstanding overall, published in April 2020.
How many GPs does Abbeyview Surgery have?
1.5 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 6,373 patients per GP against 2,171 across England.
Are appointments at Abbeyview Surgery face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Abbeyview Surgery's phone number?
01733 210254.