Dr P D Cregor & Partners, Bourne: patient reviews and CQC rating
Dr P D Cregor & Partners is a GP practice in Bourne with 16,316 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Lincolnshire: 74%). The Care Quality Commission rates it Outstanding overall, in a report published in December 2023. It has 9.2 full-time-equivalent qualified GPs, or 1,771 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr P D Cregor & Partners
Its best result against England is the share who found it easy to contact the practice using the NHS App: 82%, above the England figure of 54%. Its weakest is the share who found the reception and administrative team helpful: 84%, against 85% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
65% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (90%). 128 patients answered the survey (response rate 40%).
| Survey question | Dr P D Cregor & Partners | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 86% | 74% | 77% |
| Easy to contact by phone | 65% | 54% | 57% |
| Easy to contact via the website | 77% | 58% | 58% |
| Easy to contact via the NHS App | 82% | 53% | 54% |
| Reception team helpful | 84% | 85% | 85% |
| Last contact good | 87% | 71% | 73% |
| Wait for appointment about right | 96% | 72% | 69% |
| Listened to well | 91% | 85% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 93% | 90% | 90% |
In the Friends and Family Test for July 2026, 97% of 963 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr P D Cregor & Partners is Outstanding, published in December 2023. 2 key questions are rated differently: Safe Good and Effective Good. Its previous overall rating was Good (July 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
16,316 patients were registered at Dr P D Cregor & Partners in September 2026, up 3.9% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 9.2 full-time-equivalent qualified GPs, there are 1,771 patients per GP, fewer than the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 9.5 nurses and 16.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 9.9 | 12.9 |
| August 2024 | 9.0 | 11.8 |
| August 2025 | 9.2 | 14.5 |
| August 2026 | 9.2 | 12.4 |
From June 2026 to August 2026 the practice recorded 7,140 appointments a month, or 438 per 1,000 registered patients (England: 510). 87% were face to face (England: 63%). 34% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
18% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr P D Cregor & Partners | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 438 | 600 | 510 |
| Face to face | 87% | 65% | 63% |
| Same day as booked | 34% | 44% | 45% |
| More than 28 days after booking | 8% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.5% against 1.2%), heart failure (1.7% against 1.1%) and chronic kidney disease (6.8% against 4.6%). It has a lower share for serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 10.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.4 years for women and 80.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.2% | 14.3% |
| High blood pressure | All ages | 17.1% | 15.2% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Cancer | All ages | 5.2% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.7% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.3% | 74.9% |
Dr P D Cregor & Partners, 40 North Road, Bourne, PE10 9BT. Phone: 01778 562200. Website: www.galletly.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lakeside Healthcare at Bourne | 0.8 km | 86% |
| Market Cross Surgery | 10.0 km | 82% |
| The Deepings Practice | 11.0 km | 49% |
| Glenside Country Main Practice | 11.1 km | 84% |
| The New Springwells Practice | 13.3 km | 95% |
- Abbeyview Surgery (66% overall experience good)
- Gosberton Medical Centre (74% overall experience good)
- Holbeach Medical Centre (73% overall experience good)
- Littlebury Medical Centre (81% overall experience good)
- Moulton Medical Centre (65% overall experience good)
- Sutterton Surgery (87% overall experience good)
- Suttons Medical Group (74% overall experience good)
- The Deepings Practice (49% overall experience good)
How do patients rate Dr P D Cregor & Partners?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Dr P D Cregor & Partners as good, above the England figure of 77%. 65% found it easy to get through by phone.
How many patients are registered at Dr P D Cregor & Partners?
16,316 patients were registered in September 2026, up 3.9% on a year earlier.
What is Dr P D Cregor & Partners's CQC rating?
Outstanding overall, published in December 2023.
How many GPs does Dr P D Cregor & Partners have?
9.2 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,771 patients per GP against 2,171 across England.
Are appointments at Dr P D Cregor & Partners face to face?
87% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr P D Cregor & Partners's phone number?
01778 562200.