Glenside Country Main Practice, Grantham: patient reviews and CQC rating
Glenside Country Main Practice is a GP practice in Grantham with 3,630 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Lincolnshire: 74%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 1.9 full-time-equivalent qualified GPs, or 1,891 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Glenside Country Main Practice
Its best result against England is the share who found it easy to contact the practice through its website: 88%, above the England figure of 58%. Its weakest is the share who said the healthcare professional was good at listening to them: 77%, below the England figure of 87%. Of the 11 results in the table, 5 are above England and 1 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 4th of the 9 practices in Grantham with 50 or more responses. 77% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (83%). 113 patients answered the survey (response rate 36%).
| Survey question | Glenside Country Main Practice | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 84% | 74% | 77% |
| Easy to contact by phone | 77% | 54% | 57% |
| Easy to contact via the website | 88% | 58% | 58% |
| Easy to contact via the NHS App | 80% | 53% | 54% |
| Reception team helpful | 91% | 85% | 85% |
| Last contact good | 86% | 71% | 73% |
| Wait for appointment about right | 89% | 72% | 69% |
| Listened to well | 77% | 85% | 87% |
| Treated with care and concern | 80% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 93% | 90% | 90% |
CQC's overall rating for Glenside Country Main Practice is Good, published in February 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (August 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,630 patients were registered at Glenside Country Main Practice in September 2026, down 3.1% on a year earlier (England: down 1.1%).
29% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 1,891 patients per GP, fewer than the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 0.6 nurses and 3.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 4.1 |
| August 2024 | 1.9 | 3.0 |
| August 2025 | 1.9 | 3.0 |
| August 2026 | 1.9 | 3.0 |
From June 2026 to August 2026 the practice recorded 1,941 appointments a month, or 535 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 48% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Glenside Country Main Practice | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 535 | 600 | 510 |
| Face to face | 84% | 65% | 63% |
| Same day as booked | 48% | 44% | 45% |
| More than 28 days after booking | 3% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.5% against 3.8%), high blood pressure (21.1% against 15.2%) and chronic kidney disease (6.0% against 4.6%). It has a lower share for a learning disability (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 15.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.4 years for women and 82.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.1% | 15.2% |
| Depression | 18+ yrs | 14.3% | 14.3% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Diabetes | 17+ yrs | 7.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.0% | 4.6% |
| Cancer | All ages | 5.5% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| COPD | All ages | 1.9% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.7% | 74.9% |
Glenside Country Main Practice, 12B High Street, Castle Bytham, Grantham, NG33 4RZ. Phone: 01476 552414. Website: www.glensidecountrypractice.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Market Cross Surgery | 6.4 km | 82% |
| Colsterworth Medical Practice | 8.0 km | 87% |
| Market Overton and Somerby Surgeries | 10.0 km | 67% |
| Empingham Medical Centre | 10.4 km | 93% |
| Lakeside Healthcare at Bourne | 10.7 km | 86% |
- Colsterworth Medical Practice (87% overall experience good)
- Dr Ian Allsebrook (84% overall experience good)
- Long Bennington Medical Centre (85% overall experience good)
- Market Cross Surgery (82% overall experience good)
- St Johns Medical Centre (70% overall experience good)
- St Peters Hill Surgery (66% overall experience good)
- Swingbridge Surgery (76% overall experience good)
- The Welby Practice (56% overall experience good)
- Vine Street Surgery (85% overall experience good)
How do patients rate Glenside Country Main Practice?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Glenside Country Main Practice as good, against 77% across England. 77% found it easy to get through by phone.
How many patients are registered at Glenside Country Main Practice?
3,630 patients were registered in September 2026, down 3.1% on a year earlier.
What is Glenside Country Main Practice's CQC rating?
Good overall, published in February 2017.
How many GPs does Glenside Country Main Practice have?
1.9 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,891 patients per GP against 2,171 across England.
Are appointments at Glenside Country Main Practice face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Glenside Country Main Practice's phone number?
01476 552414.