St Peters Hill Surgery, Grantham: patient reviews and CQC rating
St Peters Hill Surgery is a GP practice in Grantham with 14,287 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Lincolnshire: 74%). The Care Quality Commission rates it Good overall, in a report published in November 2018. It has 4.6 full-time-equivalent qualified GPs, or 3,115 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St Peters Hill Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 74%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 42%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 9th of the 9 practices in Grantham with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (72%). 104 patients answered the survey (response rate 26%).
| Survey question | St Peters Hill Surgery | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 66% | 74% | 77% |
| Easy to contact by phone | 51% | 54% | 57% |
| Easy to contact via the website | 42% | 58% | 58% |
| Easy to contact via the NHS App | 42% | 53% | 54% |
| Reception team helpful | 82% | 85% | 85% |
| Last contact good | 66% | 71% | 73% |
| Wait for appointment about right | 74% | 72% | 69% |
| Listened to well | 83% | 85% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 79% | 90% | 90% |
In the Friends and Family Test for July 2026, 86% of 102 responses rated the practice good or very good (England: 92%).
CQC's overall rating for St Peters Hill Surgery is Good, published in November 2018. All 5 key questions are rated Good. It held the same rating in the report before (May 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,287 patients were registered at St Peters Hill Surgery in September 2026, down 2.3% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 3,115 patients per GP, more than the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 3.2 nurses and 4.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.4 | 12.8 |
| August 2024 | 7.0 | 14.1 |
| August 2025 | 6.0 | 10.9 |
| August 2026 | 4.6 | 10.8 |
From June 2026 to August 2026 the practice recorded 8,880 appointments a month, or 622 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 47% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | St Peters Hill Surgery | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 622 | 600 | 510 |
| Face to face | 56% | 65% | 63% |
| Same day as booked | 47% | 44% | 45% |
| More than 28 days after booking | 7% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.0% against 1.2%), heart failure (2.4% against 1.1%) and dementia (1.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 20.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.4 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.6% | 15.2% |
| Depression | 18+ yrs | 18.2% | 14.3% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.9% | 4.6% |
| Asthma | 6+ yrs | 6.1% | 6.6% |
| Cancer | All ages | 4.5% | 3.8% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Osteoporosis | 50+ yrs | 3.0% | 1.2% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| COPD | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 2.4% | 1.1% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Dementia | All ages | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.6% | 74.9% |
St Peters Hill Surgery, The Surgery, 15 St Peters Hill, Grantham, NG31 6QA. Phone: 01476 850123. Website: www.stpetershillsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| St Johns Medical Centre | 0.4 km | 70% |
| Vine Street Surgery | 0.5 km | 85% |
| Swingbridge Surgery | 1.8 km | 76% |
| Dr Ian Allsebrook | 2.0 km | 84% |
| Caythorpe & Ancaster Medical Practice | 10.6 km | 87% |
- Colsterworth Medical Practice (87% overall experience good)
- Dr Ian Allsebrook (84% overall experience good)
- Glenside Country Main Practice (84% overall experience good)
- Long Bennington Medical Centre (85% overall experience good)
- Market Cross Surgery (82% overall experience good)
- St Johns Medical Centre (70% overall experience good)
- Swingbridge Surgery (76% overall experience good)
- The Welby Practice (56% overall experience good)
- Vine Street Surgery (85% overall experience good)
How do patients rate St Peters Hill Surgery?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of St Peters Hill Surgery as good, below the England figure of 77%. 51% found it easy to get through by phone.
How many patients are registered at St Peters Hill Surgery?
14,287 patients were registered in September 2026, down 2.3% on a year earlier.
What is St Peters Hill Surgery's CQC rating?
Good overall, published in November 2018.
How many GPs does St Peters Hill Surgery have?
4.6 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,115 patients per GP against 2,171 across England.
Are appointments at St Peters Hill Surgery face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St Peters Hill Surgery's phone number?
01476 850123.