Dr Ian Allsebrook, Grantham: patient reviews and CQC rating

Dr Ian Allsebrook is a GP practice in Grantham with 5,889 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Lincolnshire: 74%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 2.2 full-time-equivalent qualified GPs, or 2,661 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Dr Ian Allsebrook

Its best result against England is the share who said the wait for their last appointment was about right: 81%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice using the NHS App: 43%, against 54% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.

On overall experience it is 5th of the 9 practices in Grantham with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (85%). 99 patients answered the survey (response rate 30%).

Survey questionDr Ian AllsebrookLincolnshireEngland
Overall experience good84%74%77%
Easy to contact by phone61%54%57%
Easy to contact via the website64%58%58%
Easy to contact via the NHS App43%53%54%
Reception team helpful91%85%85%
Last contact good81%71%73%
Wait for appointment about right81%72%69%
Listened to well92%85%87%
Treated with care and concern88%84%86%
Confidence and trust in the clinician96%92%93%
Needs met97%90%90%

In the Friends and Family Test for July 2026, 92% of 78 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Dr Ian Allsebrook is Good, published in May 2016. All 5 key questions are rated Good.

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

5,889 patients were registered at Dr Ian Allsebrook in September 2026, up 1.0% on a year earlier (England: down 1.1%).

21% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 2,661 patients per GP, more than the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 1.5 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20231.11.1
August 20241.11.1
August 20251.51.5
August 20262.22.2

From June 2026 to August 2026 the practice recorded 3,151 appointments a month, or 535 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 45% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).

34% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.

MeasureDr Ian AllsebrookLincolnshireEngland
Appointments per 1,000 patients a month535600510
Face to face60%65%63%
Same day as booked45%44%45%
More than 28 days after booking7%7%5%
Did not attend3%4%4%

Compared with England, the practice has a higher share of patients on its registers for heart failure (1.6% against 1.1%), depression (19.6% against 14.3%) and COPD (2.6% against 1.9%). The practice's patients live in areas with an average deprivation score of 19.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.6 years for women and 78.8 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Depression18+ yrs19.6%14.3%
High blood pressureAll ages19.0%15.2%
Diabetes17+ yrs9.2%7.9%
Asthma6+ yrs7.0%6.6%
Chronic kidney disease18+ yrs4.4%4.6%
Coronary heart diseaseAll ages4.0%3.0%
CancerAll ages3.9%3.8%
Atrial fibrillationAll ages2.8%2.2%
COPDAll ages2.6%1.9%
Stroke and TIAAll ages2.1%1.9%
Osteoporosis50+ yrs1.7%1.2%
Heart failureAll ages1.6%1.1%
DementiaAll ages1.1%0.8%
Rheumatoid arthritis16+ yrs1.0%0.8%
Epilepsy18+ yrs0.9%0.8%
Serious mental illnessAll ages0.8%1.0%
Peripheral arterial diseaseAll ages0.6%0.6%
Palliative careAll ages0.6%0.6%
Learning disabilityAll ages0.6%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2578.6%72.9%
Breast cancer screening (women aged 53 to 70)2024/2576.2%72.2%
Cervical screening (women aged 25 to 49)2023/2474.7%67.5%
Cervical screening (women aged 50 to 64)2023/2477.2%74.9%

96% of the practice's patients live in the NG31 postcode district, followed by NG32 (2%) and NG33 (1%). 100% live in South Kesteven, the council area the practice is in.

Postcode districtRegistered patientsShare
NG315,65496%
NG321402%
NG33771%

Dr Ian Allsebrook, Harrowby Lane, Grantham, NG31 9NS. Phone: 01476 579494. Website: www.harrowbylanesurgery.co.uk.

Nearby practiceDistanceOverall experience good
Vine Street Surgery1.9 km85%
St Peters Hill Surgery2.0 km66%
St Johns Medical Centre2.1 km70%
Swingbridge Surgery3.8 km76%
Caythorpe & Ancaster Medical Practice8.7 km87%

How do patients rate Dr Ian Allsebrook?

In the 2026 GP Patient Survey, 84% of patients described their overall experience of Dr Ian Allsebrook as good, against 77% across England. 61% found it easy to get through by phone.

How many patients are registered at Dr Ian Allsebrook?

5,889 patients were registered in September 2026, up 1.0% on a year earlier.

What is Dr Ian Allsebrook's CQC rating?

Good overall, published in May 2016.

How many GPs does Dr Ian Allsebrook have?

2.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,661 patients per GP against 2,171 across England.

Are appointments at Dr Ian Allsebrook face to face?

60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Dr Ian Allsebrook's phone number?

01476 579494.

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Cite this page

<a href="https://localgps.co.uk/grantham/dr-ian-allsebrook">https://localgps.co.uk/grantham/dr-ian-allsebrook</a>