Holbeach Medical Centre, Spalding: patient reviews and CQC rating
Holbeach Medical Centre is a GP practice in Spalding with 7,867 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Lincolnshire: 74%). The Care Quality Commission rates it Good overall, in a report published in October 2021. It has 2.7 full-time-equivalent qualified GPs, or 2,950 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Holbeach Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 87%, above the England figure of 69%. Its weakest is the share who described their last contact with the practice as good: 66%, against 73% across England. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 5th of the 7 practices in Spalding with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (83%). 110 patients answered the survey (response rate 33%).
| Survey question | Holbeach Medical Centre | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 73% | 74% | 77% |
| Easy to contact by phone | 69% | 54% | 57% |
| Easy to contact via the website | 68% | 58% | 58% |
| Easy to contact via the NHS App | 69% | 53% | 54% |
| Reception team helpful | 86% | 85% | 85% |
| Last contact good | 66% | 71% | 73% |
| Wait for appointment about right | 87% | 72% | 69% |
| Listened to well | 81% | 85% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 94% | 90% | 90% |
CQC's overall rating for Holbeach Medical Centre is Good, published in October 2021. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (January 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,867 patients were registered at Holbeach Medical Centre in September 2026, down 1.1% on a year earlier (England: down 1.1%).
27% of its patients are aged 65 or over, against 19% across England. With 2.7 full-time-equivalent qualified GPs, there are 2,950 patients per GP, more than the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 3.5 nurses and 5.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.3 | 2.3 |
| August 2025 | 2.3 | 2.3 |
| August 2026 | 2.7 | 2.7 |
From June 2026 to August 2026 the practice recorded 5,503 appointments a month, or 699 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 50% took place on the day they were booked and 18% more than 28 days after booking (England: 45% and 5%).
31% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Holbeach Medical Centre | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 699 | 600 | 510 |
| Face to face | 65% | 65% | 63% |
| Same day as booked | 50% | 44% | 45% |
| More than 28 days after booking | 18% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (12.6% against 4.6%), peripheral arterial disease (1.0% against 0.6%) and heart failure (1.9% against 1.1%). It has a lower share for osteoporosis (0.5% against 1.2%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 21.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.3 years for women and 78.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.5% | 15.2% |
| Depression | 18+ yrs | 19.0% | 14.3% |
| Chronic kidney disease | 18+ yrs | 12.6% | 4.6% |
| Diabetes | 17+ yrs | 11.1% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Atrial fibrillation | All ages | 3.6% | 2.2% |
| Stroke and TIA | All ages | 3.1% | 1.9% |
| COPD | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| Dementia | All ages | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 84.1% | 74.9% |
100% of the practice's patients live in the PE12 postcode district. 100% live in South Holland, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| PE12 | 7,868 | 100% |
Holbeach Medical Centre, Park Road, Holbeach, Spalding, PE12 7EE. Phone: 01406 423288. Website: www.holbeachmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Littlebury Medical Centre | 0.4 km | 81% |
| Moulton Medical Centre | 5.3 km | 65% |
| Suttons Medical Group | 7.2 km | 74% |
| Beechfield Medical Centre | 11.0 km | 61% |
| Munro Medical Centre | 11.0 km | 84% |
- Abbeyview Surgery (66% overall experience good)
- Dr P D Cregor & Partners (86% overall experience good)
- Gosberton Medical Centre (74% overall experience good)
- Littlebury Medical Centre (81% overall experience good)
- Moulton Medical Centre (65% overall experience good)
- Sutterton Surgery (87% overall experience good)
- Suttons Medical Group (74% overall experience good)
- The Deepings Practice (49% overall experience good)
How do patients rate Holbeach Medical Centre?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Holbeach Medical Centre as good, against 77% across England. 69% found it easy to get through by phone.
How many patients are registered at Holbeach Medical Centre?
7,867 patients were registered in September 2026, down 1.1% on a year earlier.
What is Holbeach Medical Centre's CQC rating?
Good overall, published in October 2021.
How many GPs does Holbeach Medical Centre have?
2.7 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,950 patients per GP against 2,171 across England.
Are appointments at Holbeach Medical Centre face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Holbeach Medical Centre's phone number?
01406 423288.