Sutterton Surgery, Boston: patient reviews and CQC rating
Sutterton Surgery is a GP practice in Boston with 3,605 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Lincolnshire: 74%). The Care Quality Commission rates it Good overall, in a report published in January 2016. It has 2.1 full-time-equivalent qualified GPs, or 1,756 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Sutterton Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 82%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 53%, against 54% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 2nd of the 9 practices in Boston with 50 or more responses. 82% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (76%). 116 patients answered the survey (response rate 34%).
| Survey question | Sutterton Surgery | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 87% | 74% | 77% |
| Easy to contact by phone | 82% | 54% | 57% |
| Easy to contact via the website | 63% | 58% | 58% |
| Easy to contact via the NHS App | 53% | 53% | 54% |
| Reception team helpful | 89% | 85% | 85% |
| Last contact good | 82% | 71% | 73% |
| Wait for appointment about right | 84% | 72% | 69% |
| Listened to well | 94% | 85% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 92% | 90% | 90% |
CQC's overall rating for Sutterton Surgery is Good, published in January 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,605 patients were registered at Sutterton Surgery in September 2026, down 1.3% on a year earlier (England: down 1.1%).
29% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 1,756 patients per GP, fewer than the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 0.6 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 1.8 |
| August 2024 | 1.8 | 1.8 |
| August 2025 | 2.5 | 2.5 |
| August 2026 | 2.1 | 2.1 |
From June 2026 to August 2026 the practice recorded 2,784 appointments a month, or 772 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 51% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
16% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Sutterton Surgery | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 772 | 600 | 510 |
| Face to face | 56% | 65% | 63% |
| Same day as booked | 51% | 44% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.9% against 1.1%), chronic kidney disease (11.4% against 4.6%) and coronary heart disease (6.7% against 3.0%). The practice's patients live in areas with an average deprivation score of 26.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.7 years for women and 78.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 25.9% | 15.2% |
| Depression | 18+ yrs | 15.9% | 14.3% |
| Chronic kidney disease | 18+ yrs | 11.4% | 4.6% |
| Diabetes | 17+ yrs | 10.9% | 7.9% |
| Asthma | 6+ yrs | 8.9% | 6.6% |
| Coronary heart disease | All ages | 6.7% | 3.0% |
| Cancer | All ages | 6.2% | 3.8% |
| Atrial fibrillation | All ages | 3.9% | 2.2% |
| COPD | All ages | 3.8% | 1.9% |
| Stroke and TIA | All ages | 3.1% | 1.9% |
| Heart failure | All ages | 2.9% | 1.1% |
| Osteoporosis | 50+ yrs | 2.2% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.7% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Learning disability | All ages | 0.9% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.3% | 74.9% |
Sutterton Surgery, Sutterton Surgery, Spalding Road, Sutterton, Boston, PE20 2ET. Phone: 01205 460254. Website: www.suttertonsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kirton Medical Centre | 4.2 km | 72% |
| Gosberton Medical Centre | 5.4 km | 74% |
| Swineshead Medical Group | 6.0 km | 82% |
| The Sidings Medical Practice | 9.3 km | 73% |
| Liquorpond Surgery | 9.3 km | 74% |
- Abbeyview Surgery (66% overall experience good)
- Dr P D Cregor & Partners (86% overall experience good)
- Gosberton Medical Centre (74% overall experience good)
- Holbeach Medical Centre (73% overall experience good)
- Littlebury Medical Centre (81% overall experience good)
- Moulton Medical Centre (65% overall experience good)
- Suttons Medical Group (74% overall experience good)
- The Deepings Practice (49% overall experience good)
How do patients rate Sutterton Surgery?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Sutterton Surgery as good, above the England figure of 77%. 82% found it easy to get through by phone.
How many patients are registered at Sutterton Surgery?
3,605 patients were registered in September 2026, down 1.3% on a year earlier.
What is Sutterton Surgery's CQC rating?
Good overall, published in January 2016.
How many GPs does Sutterton Surgery have?
2.1 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,756 patients per GP against 2,171 across England.
Are appointments at Sutterton Surgery face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Sutterton Surgery's phone number?
01205 460254.