Parkside Medical Centre, Boston: patient reviews and CQC rating
Parkside Medical Centre is a GP practice in Boston with 18,646 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Lincolnshire: 74%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 5.3 full-time-equivalent qualified GPs, or 3,521 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Parkside Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 70%, against 69% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 32%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 9th of the 9 practices in Boston with 50 or more responses. 40% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (71%). 109 patients answered the survey (response rate 22%).
| Survey question | Parkside Medical Centre | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 66% | 74% | 77% |
| Easy to contact by phone | 40% | 54% | 57% |
| Easy to contact via the website | 36% | 58% | 58% |
| Easy to contact via the NHS App | 32% | 53% | 54% |
| Reception team helpful | 81% | 85% | 85% |
| Last contact good | 64% | 71% | 73% |
| Wait for appointment about right | 70% | 72% | 69% |
| Listened to well | 72% | 85% | 87% |
| Treated with care and concern | 75% | 84% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 84% | 90% | 90% |
In the Friends and Family Test for July 2026, 91% of 197 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Parkside Medical Centre is Good, published in March 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (August 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
18,646 patients were registered at Parkside Medical Centre in September 2026, down 5.8% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 5.3 full-time-equivalent qualified GPs, there are 3,521 patients per GP, more than the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 5.9 nurses and 6.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 7.4 |
| August 2024 | 4.5 | 6.7 |
| August 2025 | 5.0 | 8.6 |
| August 2026 | 5.3 | 9.6 |
From June 2026 to August 2026 the practice recorded 9,224 appointments a month, or 495 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 42% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
27% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Parkside Medical Centre | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 495 | 600 | 510 |
| Face to face | 81% | 65% | 63% |
| Same day as booked | 42% | 44% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (1.8% against 1.2%). It has a lower share for heart failure (0.7% against 1.1%), serious mental illness (0.7% against 1.0%) and epilepsy (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 30.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.4 years for women and 76.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.5% | 15.2% |
| Depression | 18+ yrs | 11.8% | 14.3% |
| Diabetes | 17+ yrs | 6.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| Cancer | All ages | 2.9% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| COPD | All ages | 1.9% | 1.9% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 49.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 60.5% | 74.9% |
Parkside Medical Centre, Tawney Street, Boston, PE21 6PF. Phone: 01205 365881. Website: www.parkside-surgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Greyfriars Surgery | 0.7 km | 73% |
| Liquorpond Surgery | 0.9 km | 74% |
| The Sidings Medical Practice | 1.0 km | 73% |
| Kirton Medical Centre | 6.2 km | 72% |
| Dr Sinha & Partners | 9.8 km | 78% |
- Greyfriars Surgery (73% overall experience good)
- Kirton Medical Centre (72% overall experience good)
- Liquorpond Surgery (74% overall experience good)
- Swineshead Medical Group (82% overall experience good)
- The Sidings Medical Practice (73% overall experience good)
How do patients rate Parkside Medical Centre?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Parkside Medical Centre as good, below the England figure of 77%. 40% found it easy to get through by phone.
How many patients are registered at Parkside Medical Centre?
18,646 patients were registered in September 2026, down 5.8% on a year earlier.
What is Parkside Medical Centre's CQC rating?
Good overall, published in March 2017.
How many GPs does Parkside Medical Centre have?
5.3 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 3,521 patients per GP against 2,171 across England.
Are appointments at Parkside Medical Centre face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Parkside Medical Centre's phone number?
01205 365881.