Greyfriars Surgery, Boston: patient reviews and CQC rating
Greyfriars Surgery is a GP practice in Boston with 13,497 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Lincolnshire: 74%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 3.1 full-time-equivalent qualified GPs, or 4,308 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Greyfriars Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 77%, against 69% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 40%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 6th of the 9 practices in Boston with 50 or more responses. 43% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (70%). 102 patients answered the survey (response rate 21%).
| Survey question | Greyfriars Surgery | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 73% | 74% | 77% |
| Easy to contact by phone | 43% | 54% | 57% |
| Easy to contact via the website | 52% | 58% | 58% |
| Easy to contact via the NHS App | 40% | 53% | 54% |
| Reception team helpful | 90% | 85% | 85% |
| Last contact good | 68% | 71% | 73% |
| Wait for appointment about right | 77% | 72% | 69% |
| Listened to well | 86% | 85% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 89% | 90% | 90% |
In the Friends and Family Test for July 2026, 100% of 35 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Greyfriars Surgery is Good, published in January 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,497 patients were registered at Greyfriars Surgery in September 2026, down 5.0% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 4,308 patients per GP, more than the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 3.2 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.3 | 5.9 |
| August 2024 | 3.9 | 5.6 |
| August 2025 | 3.9 | 5.9 |
| August 2026 | 3.1 | 5.9 |
From June 2026 to August 2026 the practice recorded 12,539 appointments a month, or 929 per 1,000 registered patients (England: 510). 94% were face to face (England: 63%). 60% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
9% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Greyfriars Surgery | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 929 | 600 | 510 |
| Face to face | 94% | 65% | 63% |
| Same day as booked | 60% | 44% | 45% |
| More than 28 days after booking | 6% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.1% against 0.8%) and chronic kidney disease (5.7% against 4.6%). It has a lower share for osteoporosis (0.2% against 1.2%) and cancer (3.0% against 3.8%). The practice's patients live in areas with an average deprivation score of 30.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.5 years for women and 76.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.7% | 15.2% |
| Depression | 18+ yrs | 13.6% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.7% | 4.6% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Cancer | All ages | 3.0% | 3.8% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| COPD | All ages | 2.3% | 1.9% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 56.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.6% | 74.9% |
Greyfriars Surgery, South Square, Boston, PE21 6JU. Phone: 01205 311133. Website: www.greyfriarssurgeryboston.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Liquorpond Surgery | 0.3 km | 74% |
| Parkside Medical Centre | 0.7 km | 66% |
| The Sidings Medical Practice | 0.7 km | 73% |
| Kirton Medical Centre | 5.5 km | 72% |
| Sutterton Surgery | 9.6 km | 87% |
- Kirton Medical Centre (72% overall experience good)
- Liquorpond Surgery (74% overall experience good)
- Parkside Medical Centre (66% overall experience good)
- Swineshead Medical Group (82% overall experience good)
- The Sidings Medical Practice (73% overall experience good)
How do patients rate Greyfriars Surgery?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Greyfriars Surgery as good, against 77% across England. 43% found it easy to get through by phone.
How many patients are registered at Greyfriars Surgery?
13,497 patients were registered in September 2026, down 5.0% on a year earlier.
What is Greyfriars Surgery's CQC rating?
Good overall, published in January 2017.
How many GPs does Greyfriars Surgery have?
3.1 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 4,308 patients per GP against 2,171 across England.
Are appointments at Greyfriars Surgery face to face?
94% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Greyfriars Surgery's phone number?
01205 311133.