Central Medical Centre, Peterborough: patient reviews and CQC rating
Central Medical Centre is a GP practice in Peterborough with 14,700 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in July 2021. It has 4.9 full-time-equivalent qualified GPs, or 3,021 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Central Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 77%, above the England figure of 58%. Its weakest is the share who found it easy to get through to the practice by phone: 50%, against 57% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 4th of the 23 practices in Peterborough with 50 or more responses. 50% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (71%). 75 patients answered the survey (response rate 9%).
| Survey question | Central Medical Centre | Central East | England |
|---|---|---|---|
| Overall experience good | 75% | 75% | 77% |
| Easy to contact by phone | 50% | 52% | 57% |
| Easy to contact via the website | 77% | 60% | 58% |
| Easy to contact via the NHS App | 64% | 52% | 54% |
| Reception team helpful | 83% | 83% | 85% |
| Last contact good | 69% | 71% | 73% |
| Wait for appointment about right | 76% | 69% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 80% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 86% of 368 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Central Medical Centre is Good, published in July 2021. All 5 key questions are rated Good. It held the same rating in the report before (November 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,700 patients were registered at Central Medical Centre in September 2026, down 4.5% on a year earlier (England: down 1.1%).
6% of its patients are aged 65 or over, against 19% across England. With 4.9 full-time-equivalent qualified GPs, there are 3,021 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 2.9 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.2 | 6.0 |
| August 2024 | 4.5 | 5.6 |
| August 2025 | 5.9 | 8.1 |
| August 2026 | 4.9 | 7.5 |
From June 2026 to August 2026 the practice recorded 7,451 appointments a month, or 507 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 65% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Central Medical Centre | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 507 | 521 | 510 |
| Face to face | 56% | 62% | 63% |
| Same day as booked | 65% | 48% | 45% |
| More than 28 days after booking | 0% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and dementia (0.1% against 0.8%). The practice's patients live in areas with an average deprivation score of 41.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.7 years for women and 75.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 8.7% | 15.2% |
| Depression | 18+ yrs | 7.4% | 14.3% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Asthma | 6+ yrs | 3.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| Cancer | All ages | 1.2% | 3.8% |
| COPD | All ages | 0.9% | 1.9% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Heart failure | All ages | 0.4% | 1.1% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 50.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 49.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 46.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 65.3% | 74.9% |
Central Medical Centre, St Martins Street, Peterborough, PE1 3BF. Phone: 01733 310147. Website: www.millfieldmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Thomas Walker Medical Practice | 0.5 km | 69% |
| Park Medical Centre | 0.8 km | 57% |
| Boroughbury Medical Centre | 1.0 km | 66% |
| Thistlemoor Road Surgery | 1.1 km | 69% |
| The Grange | 1.4 km | 74% |
- Thistlemoor Road Surgery (69% overall experience good)
- Thorpe Road Surgery (59% overall experience good)
How do patients rate Central Medical Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Central Medical Centre as good, against 77% across England. 50% found it easy to get through by phone.
How many patients are registered at Central Medical Centre?
14,700 patients were registered in September 2026, down 4.5% on a year earlier.
What is Central Medical Centre's CQC rating?
Good overall, published in July 2021.
How many GPs does Central Medical Centre have?
4.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 3,021 patients per GP against 2,171 across England.
Are appointments at Central Medical Centre face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Central Medical Centre's phone number?
01733 310147.