Park Medical Centre, Peterborough: patient reviews and CQC rating
Park Medical Centre is a GP practice in Peterborough with 8,042 registered patients (September 2026). In the 2026 GP Patient Survey, 57% of its patients described their overall experience as good, below the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in October 2023. It has 6.3 full-time-equivalent qualified GPs, or 1,272 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Park Medical Centre
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 86%, below the England figure of 93%. Its weakest is the share who found it easy to get through to the practice by phone: 16%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 17th of the 23 practices in Peterborough with 50 or more responses. 16% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (54%). 98 patients answered the survey (response rate 20%).
| Survey question | Park Medical Centre | Central East | England |
|---|---|---|---|
| Overall experience good | 57% | 75% | 77% |
| Easy to contact by phone | 16% | 52% | 57% |
| Easy to contact via the website | 41% | 60% | 58% |
| Easy to contact via the NHS App | 43% | 52% | 54% |
| Reception team helpful | 59% | 83% | 85% |
| Last contact good | 43% | 71% | 73% |
| Wait for appointment about right | 54% | 69% | 69% |
| Listened to well | 60% | 86% | 87% |
| Treated with care and concern | 62% | 85% | 86% |
| Confidence and trust in the clinician | 86% | 92% | 93% |
| Needs met | 81% | 89% | 90% |
CQC's overall rating for Park Medical Centre is Good, published in October 2023. One key question is rated differently: Responsive Requires Improvement. Its previous overall rating was Inadequate (February 2023).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
8,042 patients were registered at Park Medical Centre in September 2026, down 1.6% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 6.3 full-time-equivalent qualified GPs, there are 1,272 patients per GP, fewer than the England figure of 2,171 and Central East's 2,348. The practice also has 2.3 nurses and 2.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2024 | 4.5 | 4.5 |
| August 2025 | 4.4 | 4.4 |
| August 2026 | 6.3 | 6.3 |
From June 2026 to August 2026 the practice recorded 6,646 appointments a month, or 826 per 1,000 registered patients (England: 510). 44% were face to face (England: 63%). 53% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Park Medical Centre | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 826 | 521 | 510 |
| Face to face | 44% | 62% | 63% |
| Same day as booked | 53% | 48% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.1% against 0.6%), a learning disability (0.9% against 0.6%) and serious mental illness (1.4% against 1.0%). It has a lower share for cancer (2.5% against 3.8%). The practice's patients live in areas with an average deprivation score of 33.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.1 years for women and 76.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.3% | 15.2% |
| Depression | 18+ yrs | 14.3% | 14.3% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Cancer | All ages | 2.5% | 3.8% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Palliative care | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.7% | 74.9% |
Park Medical Centre, 164 Park Road, Peterborough, PE1 2UF. Phone: 01733 552801. Website: www.brettonhealthcare.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Thomas Walker Medical Practice | 0.3 km | 69% |
| Boroughbury Medical Centre | 0.6 km | 66% |
| Central Medical Centre | 0.8 km | 75% |
| The Grange | 1.7 km | 74% |
| Thorpe Road Surgery | 1.7 km | 59% |
- Bretton Medical Practice (51% overall experience good)
- Hampton Medical Centre (72% overall experience good)
How do patients rate Park Medical Centre?
In the 2026 GP Patient Survey, 57% of patients described their overall experience of Park Medical Centre as good, below the England figure of 77%. 16% found it easy to get through by phone.
How many patients are registered at Park Medical Centre?
8,042 patients were registered in September 2026, down 1.6% on a year earlier.
What is Park Medical Centre's CQC rating?
Good overall, published in October 2023.
How many GPs does Park Medical Centre have?
6.3 full-time-equivalent qualified GPs (19 qualified GPs by headcount), which is 1,272 patients per GP against 2,171 across England.
Are appointments at Park Medical Centre face to face?
44% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Park Medical Centre's phone number?
01733 552801.