Thorpe Road Surgery, Peterborough: patient reviews and CQC rating
Thorpe Road Surgery is a GP practice in Peterborough with 11,578 registered patients (September 2026). In the 2026 GP Patient Survey, 59% of its patients described their overall experience as good, below the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 3.5 full-time-equivalent qualified GPs, or 3,340 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Thorpe Road Surgery
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 91%, against 93% across England. Its weakest is the share who described their last contact with the practice as good: 50%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 14th of the 23 practices in Peterborough with 50 or more responses. 41% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (62%). 101 patients answered the survey (response rate 25%).
| Survey question | Thorpe Road Surgery | Central East | England |
|---|---|---|---|
| Overall experience good | 59% | 75% | 77% |
| Easy to contact by phone | 41% | 52% | 57% |
| Easy to contact via the website | 51% | 60% | 58% |
| Easy to contact via the NHS App | 47% | 52% | 54% |
| Reception team helpful | 67% | 83% | 85% |
| Last contact good | 50% | 71% | 73% |
| Wait for appointment about right | 51% | 69% | 69% |
| Listened to well | 82% | 86% | 87% |
| Treated with care and concern | 78% | 85% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 91% of 100 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Thorpe Road Surgery is Good, published in April 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,578 patients were registered at Thorpe Road Surgery in September 2026, down 2.3% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 3,340 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 2.3 nurses and 3.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.4 | 3.4 |
| August 2024 | 2.8 | 2.8 |
| August 2025 | 3.4 | 3.4 |
| August 2026 | 3.5 | 4.5 |
From June 2026 to August 2026 the practice recorded 4,898 appointments a month, or 423 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 35% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Thorpe Road Surgery | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 423 | 521 | 510 |
| Face to face | 69% | 62% | 63% |
| Same day as booked | 35% | 48% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.2% against 1.2%), a learning disability (0.3% against 0.6%) and COPD (1.1% against 1.9%). The practice's patients live in areas with an average deprivation score of 22.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.8 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.3% | 15.2% |
| Depression | 18+ yrs | 12.3% | 14.3% |
| Diabetes | 17+ yrs | 7.3% | 7.9% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Cancer | All ages | 2.5% | 3.8% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| COPD | All ages | 1.1% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.8% | 74.9% |
Thorpe Road Surgery, 64 Thorpe Road, Peterborough, PE3 6AP. Phone: 01733 302189.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Grange | 0.6 km | 74% |
| Boroughbury Medical Centre | 1.0 km | 66% |
| Botolph Bridge Community Health Centre | 1.2 km | 49% |
| Park Medical Centre | 1.7 km | 57% |
| Thomas Walker Medical Practice | 1.7 km | 69% |
- Central Medical Centre (75% overall experience good)
- Thistlemoor Road Surgery (69% overall experience good)
How do patients rate Thorpe Road Surgery?
In the 2026 GP Patient Survey, 59% of patients described their overall experience of Thorpe Road Surgery as good, below the England figure of 77%. 41% found it easy to get through by phone.
How many patients are registered at Thorpe Road Surgery?
11,578 patients were registered in September 2026, down 2.3% on a year earlier.
What is Thorpe Road Surgery's CQC rating?
Good overall, published in April 2016.
How many GPs does Thorpe Road Surgery have?
3.5 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 3,340 patients per GP against 2,171 across England.
Are appointments at Thorpe Road Surgery face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Thorpe Road Surgery's phone number?
01733 302189.