The Grange, Peterborough: patient reviews and CQC rating
The Grange is a GP practice in Peterborough with 2,522 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in May 2018. It has 1.2 full-time-equivalent qualified GPs, or 2,067 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Grange
Its best result against England is the share who described their last contact with the practice as good: 77%, against 73% across England. Its weakest is the share who found it easy to get through to the practice by phone: 45%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 5th of the 23 practices in Peterborough with 50 or more responses. 45% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (65%). 90 patients answered the survey (response rate 17%).
| Survey question | The Grange | Central East | England |
|---|---|---|---|
| Overall experience good | 74% | 75% | 77% |
| Easy to contact by phone | 45% | 52% | 57% |
| Easy to contact via the website | 58% | 60% | 58% |
| Easy to contact via the NHS App | 46% | 52% | 54% |
| Reception team helpful | 84% | 83% | 85% |
| Last contact good | 77% | 71% | 73% |
| Wait for appointment about right | 60% | 69% | 69% |
| Listened to well | 76% | 86% | 87% |
| Treated with care and concern | 79% | 85% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 79% | 89% | 90% |
In the Friends and Family Test for July 2026, 79% of 38 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Grange is Good, published in May 2018. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (May 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,522 patients were registered at The Grange in September 2026, down 13.6% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 1.2 full-time-equivalent qualified GPs, there are 2,067 patients per GP, close to the England figure of 2,171 and Central East's 2,348. The practice also has 0.4 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.0 | 1.0 |
| August 2026 | 1.2 | 2.9 |
From June 2026 to August 2026 the practice recorded 1,406 appointments a month, or 557 per 1,000 registered patients (England: 510). 41% were face to face (England: 63%). 44% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Grange | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 557 | 521 | 510 |
| Face to face | 41% | 62% | 63% |
| Same day as booked | 44% | 48% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a lower share of patients for atrial fibrillation (1.1% against 2.2%), cancer (2.0% against 3.8%) and chronic kidney disease (2.8% against 4.6%). The practice's patients live in areas with an average deprivation score of 27.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.8 years for women and 77.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.5% | 15.2% |
| Depression | 18+ yrs | 10.6% | 14.3% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Asthma | 6+ yrs | 5.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Cancer | All ages | 2.0% | 3.8% |
| COPD | All ages | 1.7% | 1.9% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Heart failure | All ages | 0.8% | 1.1% |
| Palliative care | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.7% | 74.9% |
The Grange, The Grange Medical Centre, 144-146 Mayors Walk, West Town, Peterborough, PE3 6HA. Phone: 01733 310110. Website: www.thegrangemedicalcentre.net.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Thorpe Road Surgery | 0.6 km | 59% |
| Boroughbury Medical Centre | 1.1 km | 66% |
| Central Medical Centre | 1.4 km | 75% |
| Westwood Clinic | 1.5 km | 70% |
| Thomas Walker Medical Practice | 1.6 km | 69% |
- Ailsworth Medical Centre (71% overall experience good)
- Botolph Bridge Community Health Centre (49% overall experience good)
- Nightingale Medical Centre (59% overall experience good)
- The Willow Tree Surgery (46% overall experience good)
- Westwood Clinic (70% overall experience good)
How do patients rate The Grange?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of The Grange as good, against 77% across England. 45% found it easy to get through by phone.
How many patients are registered at The Grange?
2,522 patients were registered in September 2026, down 13.6% on a year earlier.
What is The Grange's CQC rating?
Good overall, published in May 2018.
How many GPs does The Grange have?
1.2 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,067 patients per GP against 2,171 across England.
Are appointments at The Grange face to face?
41% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Grange's phone number?
01733 310110.