Ailsworth Medical Centre, Peterborough: patient reviews and CQC rating
Ailsworth Medical Centre is a GP practice in Peterborough with 3,317 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in November 2021. It has 3.1 full-time-equivalent qualified GPs, or 1,068 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ailsworth Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 73%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 29%, below the England figure of 58%. Of the 11 results in the table, 2 are above England and 5 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 7th of the 23 practices in Peterborough with 50 or more responses. 73% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (75%). 106 patients answered the survey (response rate 26%).
| Survey question | Ailsworth Medical Centre | Central East | England |
|---|---|---|---|
| Overall experience good | 71% | 75% | 77% |
| Easy to contact by phone | 73% | 52% | 57% |
| Easy to contact via the website | 29% | 60% | 58% |
| Easy to contact via the NHS App | 34% | 52% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 75% | 71% | 73% |
| Wait for appointment about right | 74% | 69% | 69% |
| Listened to well | 76% | 86% | 87% |
| Treated with care and concern | 73% | 85% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 77% | 89% | 90% |
In the Friends and Family Test for July 2026, 86% of 128 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ailsworth Medical Centre is Good, published in November 2021. All 5 key questions are rated Good. It held the same rating in the report before (July 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,317 patients were registered at Ailsworth Medical Centre in September 2026, down 5.5% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 1,068 patients per GP, fewer than the England figure of 2,171 and Central East's 2,348. The practice also has 1.3 nurses and 0.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.1 | 3.1 |
| August 2024 | 3.1 | 3.1 |
| August 2025 | 3.1 | 3.1 |
| August 2026 | 3.1 | 3.1 |
From June 2026 to August 2026 the practice recorded 1,630 appointments a month, or 491 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 50% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Ailsworth Medical Centre | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 491 | 521 | 510 |
| Face to face | 76% | 62% | 63% |
| Same day as booked | 50% | 48% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (18.7% against 14.3%). It has a lower share for osteoporosis (0.2% against 1.2%), dementia (0.3% against 0.8%) and chronic kidney disease (2.1% against 4.6%). The practice's patients live in areas with an average deprivation score of 22.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.9 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.7% | 14.3% |
| High blood pressure | All ages | 14.8% | 15.2% |
| Diabetes | 17+ yrs | 6.8% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.1% | 4.6% |
| COPD | All ages | 2.1% | 1.9% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.1% | 74.9% |
Ailsworth Medical Centre, 32 Main Street, Ailsworth, Peterborough, PE5 7AF. Phone: 01733 380686.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Wansford & Kings Cliffe Practice | 4.7 km | 75% |
| The Willow Tree Surgery | 4.9 km | 46% |
| Bretton Medical Practice | 5.0 km | 51% |
| Nene Valley Medical Practice | 5.8 km | 56% |
| Westwood Clinic | 5.8 km | 70% |
- Botolph Bridge Community Health Centre (49% overall experience good)
- Nightingale Medical Centre (59% overall experience good)
- The Grange (74% overall experience good)
- The Willow Tree Surgery (46% overall experience good)
- Westwood Clinic (70% overall experience good)
How do patients rate Ailsworth Medical Centre?
In the 2026 GP Patient Survey, 71% of patients described their overall experience of Ailsworth Medical Centre as good, against 77% across England. 73% found it easy to get through by phone.
How many patients are registered at Ailsworth Medical Centre?
3,317 patients were registered in September 2026, down 5.5% on a year earlier.
What is Ailsworth Medical Centre's CQC rating?
Good overall, published in November 2021.
How many GPs does Ailsworth Medical Centre have?
3.1 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,068 patients per GP against 2,171 across England.
Are appointments at Ailsworth Medical Centre face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ailsworth Medical Centre's phone number?
01733 380686.