Nightingale Medical Centre, Peterborough: patient reviews and CQC rating
Nightingale Medical Centre is a GP practice in Peterborough with 7,173 registered patients (September 2026). In the 2026 GP Patient Survey, 59% of its patients described their overall experience as good, below the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Requires Improvement overall, in a report published in November 2021. It has 4.2 full-time-equivalent qualified GPs, or 1,709 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Nightingale Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 58%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 32%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 15th of the 23 practices in Peterborough with 50 or more responses. 32% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (58%). 104 patients answered the survey (response rate 15%).
| Survey question | Nightingale Medical Centre | Central East | England |
|---|---|---|---|
| Overall experience good | 59% | 75% | 77% |
| Easy to contact by phone | 32% | 52% | 57% |
| Easy to contact via the website | 58% | 60% | 58% |
| Easy to contact via the NHS App | 48% | 52% | 54% |
| Reception team helpful | 75% | 83% | 85% |
| Last contact good | 58% | 71% | 73% |
| Wait for appointment about right | 66% | 69% | 69% |
| Listened to well | 78% | 86% | 87% |
| Treated with care and concern | 77% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 82% | 89% | 90% |
In the Friends and Family Test for July 2026, 81% of 289 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Nightingale Medical Centre is Requires Improvement, published in November 2021. 3 key questions are rated differently: Safe Good, Well-led Good and Effective Good. It held the same rating in the report before (March 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Requires Improvement |
| Responsive | Requires Improvement |
| Effective | Good |
7,173 patients were registered at Nightingale Medical Centre in September 2026, up 1.1% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 1,709 patients per GP, fewer than the England figure of 2,171 and Central East's 2,348. The practice also has 2.6 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 3.1 |
| August 2025 | 4.2 | 5.3 |
| August 2026 | 4.2 | 5.3 |
From June 2026 to August 2026 the practice recorded 4,146 appointments a month, or 578 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 45% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
28% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Nightingale Medical Centre | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 578 | 521 | 510 |
| Face to face | 71% | 62% | 63% |
| Same day as booked | 45% | 48% | 45% |
| More than 28 days after booking | 6% | 6% | 5% |
| Did not attend | 8% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%) and diabetes (9.5% against 7.9%). It has a lower share for osteoporosis (0.4% against 1.2%), dementia (0.3% against 0.8%) and cancer (1.7% against 3.8%). The practice's patients live in areas with an average deprivation score of 38.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.6 years for women and 75.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.1% | 14.3% |
| High blood pressure | All ages | 11.3% | 15.2% |
| Diabetes | 17+ yrs | 9.5% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| COPD | All ages | 2.1% | 1.9% |
| Cancer | All ages | 1.7% | 3.8% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Learning disability | All ages | 1.2% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 55.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 61.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.4% | 74.9% |
Nightingale Medical Centre, Damson Drive, Peterborough, PE1 4FS. Phone: 01733 615090. Website: www.wellandmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Central Medical Centre | 1.6 km | 75% |
| Thistlemoor Road Surgery | 1.6 km | 69% |
| Thomas Walker Medical Practice | 1.7 km | 69% |
| Park Medical Centre | 1.9 km | 57% |
| Boroughbury Medical Centre | 2.4 km | 66% |
- Ailsworth Medical Centre (71% overall experience good)
- Botolph Bridge Community Health Centre (49% overall experience good)
- The Grange (74% overall experience good)
- The Willow Tree Surgery (46% overall experience good)
- Westwood Clinic (70% overall experience good)
How do patients rate Nightingale Medical Centre?
In the 2026 GP Patient Survey, 59% of patients described their overall experience of Nightingale Medical Centre as good, below the England figure of 77%. 32% found it easy to get through by phone.
How many patients are registered at Nightingale Medical Centre?
7,173 patients were registered in September 2026, up 1.1% on a year earlier.
What is Nightingale Medical Centre's CQC rating?
Requires Improvement overall, published in November 2021.
How many GPs does Nightingale Medical Centre have?
4.2 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,709 patients per GP against 2,171 across England.
Are appointments at Nightingale Medical Centre face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Nightingale Medical Centre's phone number?
01733 615090.