Thomas Walker Medical Practice, Peterborough: patient reviews and CQC rating
Thomas Walker Medical Practice is a GP practice in Peterborough with 23,598 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (Central East: 75%). It has 9.1 full-time-equivalent qualified GPs, or 2,605 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Thomas Walker Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 78%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 55%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 9th of the 23 practices in Peterborough with 50 or more responses. 47% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (57%). 96 patients answered the survey (response rate 15%).
| Survey question | Thomas Walker Medical Practice | Central East | England |
|---|---|---|---|
| Overall experience good | 69% | 75% | 77% |
| Easy to contact by phone | 47% | 52% | 57% |
| Easy to contact via the website | 78% | 60% | 58% |
| Easy to contact via the NHS App | 63% | 52% | 54% |
| Reception team helpful | 86% | 83% | 85% |
| Last contact good | 77% | 71% | 73% |
| Wait for appointment about right | 55% | 69% | 69% |
| Listened to well | 86% | 86% | 87% |
| Treated with care and concern | 87% | 85% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
23,598 patients were registered at Thomas Walker Medical Practice in September 2026, down 3.5% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 9.1 full-time-equivalent qualified GPs, there are 2,605 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 2.1 nurses and 7.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2025 | 4.3 | 8.8 |
| August 2026 | 9.1 | 11.8 |
From June 2026 to August 2026 the practice recorded 14,951 appointments a month, or 634 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 54% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Thomas Walker Medical Practice | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 634 | 521 | 510 |
| Face to face | 56% | 62% | 63% |
| Same day as booked | 54% | 48% | 45% |
| More than 28 days after booking | 8% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.7% against 1.2%), atrial fibrillation (1.4% against 2.2%) and cancer (2.5% against 3.8%). The practice's patients live in areas with an average deprivation score of 33.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.2 years for women and 76.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.8% | 15.2% |
| Depression | 18+ yrs | 10.7% | 14.3% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Asthma | 6+ yrs | 4.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% |
| Cancer | All ages | 2.5% | 3.8% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| COPD | All ages | 1.6% | 1.9% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 51.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 60.8% | 74.9% |
Thomas Walker Medical Practice, Princes Street, Peterborough, PE1 2QP. Phone: 01733 551008. Website: www.twwhealthcare.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Park Medical Centre | 0.3 km | 57% |
| Central Medical Centre | 0.5 km | 75% |
| Boroughbury Medical Centre | 0.8 km | 66% |
| Thistlemoor Road Surgery | 1.6 km | 69% |
| The Grange | 1.6 km | 74% |
- Jenner Healthcare (64% overall experience good)
- Nene Valley Medical Practice (56% overall experience good)
How do patients rate Thomas Walker Medical Practice?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Thomas Walker Medical Practice as good, against 77% across England. 47% found it easy to get through by phone.
How many patients are registered at Thomas Walker Medical Practice?
23,598 patients were registered in September 2026, down 3.5% on a year earlier.
How many GPs does Thomas Walker Medical Practice have?
9.1 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 2,605 patients per GP against 2,171 across England.
Are appointments at Thomas Walker Medical Practice face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Thomas Walker Medical Practice's phone number?
01733 551008.