Nene Valley Medical Practice, Peterborough: patient reviews and CQC rating
Nene Valley Medical Practice is a GP practice in Peterborough with 19,322 registered patients (September 2026). In the 2026 GP Patient Survey, 56% of its patients described their overall experience as good, below the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in February 2024. It has 6.3 full-time-equivalent qualified GPs, or 3,080 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Nene Valley Medical Practice
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 86%, below the England figure of 93%. Its weakest is the share who found it easy to get through to the practice by phone: 31%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 18th of the 23 practices in Peterborough with 50 or more responses. 31% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (55%). 109 patients answered the survey (response rate 29%).
| Survey question | Nene Valley Medical Practice | Central East | England |
|---|---|---|---|
| Overall experience good | 56% | 75% | 77% |
| Easy to contact by phone | 31% | 52% | 57% |
| Easy to contact via the website | 50% | 60% | 58% |
| Easy to contact via the NHS App | 39% | 52% | 54% |
| Reception team helpful | 66% | 83% | 85% |
| Last contact good | 54% | 71% | 73% |
| Wait for appointment about right | 51% | 69% | 69% |
| Listened to well | 75% | 86% | 87% |
| Treated with care and concern | 73% | 85% | 86% |
| Confidence and trust in the clinician | 86% | 92% | 93% |
| Needs met | 79% | 89% | 90% |
CQC's overall rating for Nene Valley Medical Practice is Good, published in February 2024. One key question is rated differently: Responsive Requires Improvement. It held the same rating in the report before (January 2023).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
19,322 patients were registered at Nene Valley Medical Practice in September 2026, almost the same as a year earlier.
17% of its patients are aged 65 or over, against 19% across England. With 6.3 full-time-equivalent qualified GPs, there are 3,080 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 12.2 nurses and 10.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.6 | 4.6 |
| August 2024 | 5.4 | 5.4 |
| August 2025 | 6.9 | 9.0 |
| August 2026 | 6.3 | 10.8 |
From June 2026 to August 2026 the practice recorded 16,540 appointments a month, or 856 per 1,000 registered patients (England: 510). 34% were face to face (England: 63%). 62% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Nene Valley Medical Practice | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 856 | 521 | 510 |
| Face to face | 34% | 62% | 63% |
| Same day as booked | 62% | 48% | 45% |
| More than 28 days after booking | 10% | 6% | 5% |
| Did not attend | 1% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for epilepsy (1.1% against 0.8%). It has a lower share for osteoporosis (0.8% against 1.2%). The practice's patients live in areas with an average deprivation score of 24.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.2 years for women and 78.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.5% | 15.2% |
| Depression | 18+ yrs | 13.9% | 14.3% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Cancer | All ages | 3.1% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| COPD | All ages | 2.0% | 1.9% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.2% | 74.9% |
Nene Valley Medical Practice, Clayton, Orton Goldhay, Peterborough, PE2 5GP. Phone: 01733 366600.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Willow Tree Surgery | 1.5 km | 46% |
| Hampton Medical Centre | 1.6 km | 72% |
| Botolph Bridge Community Health Centre | 2.2 km | 49% |
| Thorpe Road Surgery | 3.3 km | 59% |
| Old Fletton Surgery | 3.5 km | 80% |
- Jenner Healthcare (64% overall experience good)
- Thomas Walker Medical Practice (69% overall experience good)
How do patients rate Nene Valley Medical Practice?
In the 2026 GP Patient Survey, 56% of patients described their overall experience of Nene Valley Medical Practice as good, below the England figure of 77%. 31% found it easy to get through by phone.
How many patients are registered at Nene Valley Medical Practice?
19,322 patients were registered in September 2026, up 0.3% on a year earlier.
What is Nene Valley Medical Practice's CQC rating?
Good overall, published in February 2024.
How many GPs does Nene Valley Medical Practice have?
6.3 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 3,080 patients per GP against 2,171 across England.
Are appointments at Nene Valley Medical Practice face to face?
34% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Nene Valley Medical Practice's phone number?
01733 366600.