Hampton Medical Centre, Peterborough: patient reviews and CQC rating
Hampton Medical Centre is a GP practice in Peterborough with 13,486 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in June 2021. It has 4.6 full-time-equivalent qualified GPs, or 2,932 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hampton Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 74%, against 69% across England. Its weakest is the share who said they were treated with care and concern: 75%, below the England figure of 86%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 6th of the 23 practices in Peterborough with 50 or more responses. 50% found it easy to get through by phone (England: 57%). The overall experience result is 18 points higher than in 2025 (54%). 80 patients answered the survey (response rate 17%).
| Survey question | Hampton Medical Centre | Central East | England |
|---|---|---|---|
| Overall experience good | 72% | 75% | 77% |
| Easy to contact by phone | 50% | 52% | 57% |
| Easy to contact via the website | 53% | 60% | 58% |
| Easy to contact via the NHS App | 58% | 52% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 69% | 71% | 73% |
| Wait for appointment about right | 74% | 69% | 69% |
| Listened to well | 79% | 86% | 87% |
| Treated with care and concern | 75% | 85% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 81% | 89% | 90% |
CQC's overall rating for Hampton Medical Centre is Good, published in June 2021. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (June 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,486 patients were registered at Hampton Medical Centre in September 2026, up 6.6% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 2,932 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 2.4 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 4.1 |
| August 2024 | 3.1 | 5.2 |
| August 2025 | 4.6 | 6.7 |
| August 2026 | 4.6 | 6.2 |
From June 2026 to August 2026 the practice recorded 5,980 appointments a month, or 443 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 38% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Hampton Medical Centre | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 443 | 521 | 510 |
| Face to face | 47% | 62% | 63% |
| Same day as booked | 38% | 48% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a lower share of patients for COPD (0.6% against 1.9%), heart failure (0.3% against 1.1%) and atrial fibrillation (0.8% against 2.2%). The practice's patients live in areas with an average deprivation score of 16.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.4 years for women and 77.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.6% | 14.3% |
| High blood pressure | All ages | 8.8% | 15.2% |
| Diabetes | 17+ yrs | 5.8% | 7.9% |
| Asthma | 6+ yrs | 4.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.1% | 4.6% |
| Cancer | All ages | 1.6% | 3.8% |
| Coronary heart disease | All ages | 1.3% | 3.0% |
| Dementia | All ages | 0.9% | 0.8% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| COPD | All ages | 0.6% | 1.9% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Heart failure | All ages | 0.3% | 1.1% |
| Palliative care | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.9% | 74.9% |
Hampton Medical Centre, Unit 6b Serpentine Green, Hampton, Peterborough, PE7 8DR. Phone: 01733 556900. Website: www.hamptonhealth.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Nene Valley Medical Practice | 1.6 km | 56% |
| Lakeside Healthcare at Yaxley | 2.6 km | 87% |
| Botolph Bridge Community Health Centre | 2.6 km | 49% |
| The Willow Tree Surgery | 2.7 km | 46% |
| Old Fletton Surgery | 2.9 km | 80% |
- Bretton Medical Practice (51% overall experience good)
- Park Medical Centre (57% overall experience good)
How do patients rate Hampton Medical Centre?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Hampton Medical Centre as good, against 77% across England. 50% found it easy to get through by phone.
How many patients are registered at Hampton Medical Centre?
13,486 patients were registered in September 2026, up 6.6% on a year earlier.
What is Hampton Medical Centre's CQC rating?
Good overall, published in June 2021.
How many GPs does Hampton Medical Centre have?
4.6 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,932 patients per GP against 2,171 across England.
Are appointments at Hampton Medical Centre face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hampton Medical Centre's phone number?
01733 556900.